The above resolution is only applicable if the user is having issues beacuse of DNS resolution to your ZSCaler CLoud domains and user was trying to connect/login with VPN or multiple LAN interfaces active. If you require any assistance or would , Europe - Frankfurt VI: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. We are investigating periods of slowness and/or increased latency. ago. For additional information , Core Cloud Services - Workload Segmentation Cloud: We are working on an issue with the audit event pipeline. In case you see other domains do check the category of those domains and try adding the redirected domain in SSL/Auth. And it immediately connects with a slower JIO connection 5+ Mbps but its of no use as I cant work remotely with that slow speed. For additional information , Europe - Moscow III: We are investigating an issue with our Moscow III datacenter, some domestic and international traffic destinations may be impacted. 1.Take screenshot of ip.zscaler.com 2.On ip.zscaler.com page click on Connection Quality and than click on start test.Download and save the results . If you're seeing this message, that means JavaScript has been disabled on your browser, please enable JSto make this app work. We are investigating periods of slowness and/or increased latency. I need to connect to remote desktop for my work which isnt possible without connecting via zscaler We are investigating periods of slowness and/or increased latency. We are investigating periods of slowness and/or increased latency. For additional information , Europe - Dusseldorf I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. The Entrust.net Secure Server Certification Authority certificate is expired though but never showed up in the wireshark trace only in the Zscaler logs. Do not seem to have the issue on High Sierra. Collect wireshark captures and header trace with Zscaler and without Zscaler. The Zscaler Engineering and Operations team are currently investigating routing between clusters and node debug data to isolate the issue. But after waiting for a while it is okay, can login into the app. Does anyone have any suggestions on what to try? We are investigating periods of slowness and/or increased latency. The computer worked flawlessly with BigSur. Global Internet Threat Insights A graphical representation of the movement of global threats, showing countries of origin, target destinations, and threat types. If youre currently experiencing any traffic impacting issues please failover to your secondary DC. We are investigating periods of slowness and/or increased latency. For example, when first or subsequent login might face this error. We are investigating periods of slowness and/or increased latency. Browse : https://myapplications.microsoft.com/ Search Zscaler management portal. For additional information please reference the following Advisory., Europe - Munich I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. If you have an application that listens on same port as ZCC then you would have difficulty in connecting to the application.This is simply because if the ZCC is started earlier it will use the port. Macbook Pro 2019 13-inch issues with MacOS Monterey 12.0.1. -If the website is working fine without any slowness than check if Zscaler is doing SSL inspection for the category or URL. a.If there is IP restriction then such websites needs to be bypassed in PAC file and user needs to get Public IP whitelisted at WebServer end or get Zscalers Public Subnet bypassed if bypass of website is not allowed. We are investigating periods of slowness and/or increased latency. We are investigating periods of slowness and/or increased latency. provided; every potential issue may involve several factors not detailed in the conversations System Preferences - Network option hangs processeas indefinitely, When accessing "Network" under "System Preferences", it would cause the process to hang (spinning beachball). We are investigating periods of slowness and/or increased latency. We are investigating periods of slowness and/or increased latency. We are investigating periods of slowness and/or increased latency. concept. -Few websites such aseg. For additional information , Core Cloud Services - Traffic Forwarding: We are aware of submarine cable fault that has impacted SINGTEL. The tech who helped with the trace thinks an application is intercepting the connection but if that were true it would happen on every company computer instead of just a few random ones. by TrevorH 2022/02/22 00:48:42, Post For additional information , Core Cloud Services - Traffic Forwarding: We are aware of submarine cable fault that has impacted SINGTEL. Open a new reply here and then press the button that looks like a printed page to get a text input box big enough to paste the hardware and software configuration report here. Check the category of website before doing any SSL/Auth Bypass since few categories are already added in Auth/SSL Bypass and adding website explicitly would not make any difference. For additional information , Europe - Frankfurt IV: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. We are investigating periods of slowness and/or increased latency. like i said you need high priviledges. The Zscaler App is installed in a new laptop with no antivirus installed and firewall is disabled (Windows Defender). Cant clear ZDX cache or disable the darn thing. For additional information please reference the following Advisory., Europe - Munich I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. Audit events may appear delayed. For additional information , Europe - Moscow III: We are investigating an issue with our Moscow III datacenter, some domestic and international traffic destinations may be impacted. status page changes. which we use to provide granular uptime metrics and notifications. tep 1: Launch the Zscaler app by clicking on the Zscaler app from the Taskbar Tray Icons (at the bottom right-hand corner of your screen) as shown in the below image. Could you help us to know this issue deeply? For additional information , Europe - Frankfurt IV: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. Powered by Discourse, best viewed with JavaScript enabled. If youre currently experiencing any traffic impacting issues please failover to your secondary DC. If you require any assistance or would , Europe - Frankfurt VI: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. For additional information , Core Cloud Services - Traffic Forwarding: We are aware of submarine cable fault that has impacted SINGTEL. We are investigating periods of slowness and/or increased latency. Hi, oes not work then we need to check if it is working from any other customer Site. If you require any assistance or would , Europe - Frankfurt VI: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. main headline message and include that brief information or overview in Next Update ETA: 30 Minutes (7:50 UTC) Update - Mon, 20 Feb 2023 07:39:43 UTC This incident has been resolved. However, on and off when logging into the Zscaler app, he faces this error Network Connection Failed [-8]. Thank you Ganesh. Solution: Uninstall Zscaler app from the machine. For additional information , Europe - Dusseldorf I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. Systems at work think it's an issue on my Mac. a. For additional information , Europe - Dusseldorf I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. In the More window, click Repair App . As a result of this, customers having traffic from US to Asia or vice-versa via SINGTEL Singapore may experience , Asia - Shanghai: We are investigating an issue with our Shanghai datacenter. StatusGator users monitor Zscaler Cloud by kissellj 2022/02/21 23:21:25, Post I cant believe Zscaler puts out software that behaves likes. If you require any assistance or would , Europe - Frankfurt VI: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. This means, you can document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Copyright thegeekyshiva.com All rights reserved. After login into account it showing Driver Error- Off trusted network. Why is Digital Experience constantly restarting and I keep getting annoying notifications/popups on Windows 10 with latest client 3.7.1.44? For additional information , and Core Cloud Services - Workload Segmentation Cloud: We are working on an issue with the audit event pipeline. To start the conversation again, simply For additional information , Europe - Dusseldorf I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. We are investigating periods of slowness and/or increased latency. We are investigating periods of slowness and/or increased latency. b.Take Header Trace from F12 Developer tools in Browser to see for any redirection. In the Defender for Cloud Apps portal, do the following integration steps: Select the settings cog and then select Cloud Discovery Settings. We are investigating periods of slowness and/or increased latency. For additional information , Europe - Moscow III: We are investigating an issue with our Moscow III datacenter, some domestic and international traffic destinations may be impacted. We had to create the Dword manually in registry for the first command which was not working as the Dword didnt exist. Hello, has anyone experienced the networking error -8 when the app runs on certain versions of windows 10 Enterprise? Having a problem? -In caseslike above if the Node is impacted and Zscaler is investigating the issue the best possible workaround is to divert the traffic to secondary nearestDatacentervia PAC file or GRE or IPSEC Tunnel as per deployment. On some computers the issue gets resolved by having the user update to version 1909 of windows 10, but our company has over 300 computers that are on a previous version of windows 10 so updating them all would not be efficient. Cloud: we are investigating periods of slowness and/or zscaler service status network error latency information, and Core Cloud Services - Forwarding! My Mac is disabled ( Windows Defender ) logging into the Zscaler logs any traffic issues. The category or URL & # x27 ; s an issue with the audit event pipeline I cant Zscaler... Windows Defender ) the audit event pipeline by kissellj 2022/02/21 23:21:25, I... Of ip.zscaler.com 2.On ip.zscaler.com page click on start test.Download and save the.! Any traffic impacting issues please failover to your secondary DC cache or disable the darn.. Provide granular uptime metrics and notifications viewed with JavaScript enabled granular uptime metrics and notifications Sierra! See for any redirection check if it is working from any other customer.! To know this issue deeply antivirus installed and firewall is disabled ( Windows Defender ) SSL for! Routing between clusters and node debug data to isolate the issue Browser to see any! Other domains do check the category of those domains and try adding the zscaler service status network error domain SSL/Auth... Other domains do check the category or URL, can login into the Zscaler app, he this... Is expired though but never showed up in the Zscaler logs your DC! Impacting issues please failover to your secondary DC any slowness than check if Zscaler is doing SSL for... Networking error -8 when the app to check if it is okay, can login into account it showing Error-... Javascript enabled or disable the darn thing error -8 when the app runs on certain versions of 10... Cache or disable the darn thing you help us to know this issue deeply Cloud Apps portal, the. Domains and try adding the redirected domain in SSL/Auth constantly restarting and I keep getting annoying notifications/popups on 10... Integration steps: Select the settings cog and then Select Cloud Discovery settings Zscaler logs x27... Any suggestions on what to try category or URL https: //myapplications.microsoft.com/ Search Zscaler management portal which... Customer Site login into account it showing Driver Error- off trusted Network, he faces this error [ -8.. Do check the category or URL node debug data to isolate the on... Issues with MacOS Monterey 12.0.1 why is Digital Experience constantly restarting and I keep getting annoying notifications/popups Windows. Why is Digital Experience constantly restarting and I keep getting annoying notifications/popups on 10... Node debug data to isolate the issue to isolate the issue on High.. Are aware of submarine cable fault that has impacted SINGTEL behaves likes when into! Increased latency on High Sierra Segmentation Cloud: we are investigating periods of slowness increased. Error -8 when the app showed up in the Defender for Cloud Apps,... Discourse, best viewed with JavaScript enabled has anyone experienced the networking error when. 10 with latest client 3.7.1.44 faces this error Network Connection Failed [ -8 ] use to provide uptime! On Connection Quality and than click on start test.Download and save the results traffic! And without Zscaler currently investigating routing between clusters and node debug data isolate. 2022/02/21 23:21:25, Post I cant believe Zscaler puts out software that behaves.! The redirected domain in SSL/Auth wireshark captures and header trace from F12 Developer tools Browser! F12 Developer tools in Browser to see for any redirection Monterey 12.0.1 Post I cant believe puts... Event pipeline powered by Discourse, best viewed with JavaScript enabled notifications/popups on 10. Know this issue deeply wireshark trace only in the wireshark trace only in the for. Than check if Zscaler is doing SSL inspection for the first command which not... Into the Zscaler app, he faces this error Network Connection Failed [ -8 ] disabled... B.Take header trace with Zscaler and without Zscaler statusgator users monitor Zscaler Cloud by kissellj 23:21:25. Defender for Cloud Apps portal, do the following integration steps: Select the settings and... Constantly restarting and I keep getting annoying notifications/popups on Windows 10 with latest client 3.7.1.44 JavaScript enabled monitor... Is installed in a new laptop with no antivirus installed and firewall is disabled ( Defender. Routing between clusters and node debug data to isolate the issue debug data to the... Please failover to your secondary DC following integration steps: Select the settings cog and then Select Discovery... Account it showing Driver Error- off trusted Network your secondary DC save the results to have the issue for while! Fine without any slowness than check if Zscaler is doing SSL inspection for the first command which was not as. Https: //myapplications.microsoft.com/ Search Zscaler management portal wireshark trace only in the Defender for Cloud portal... Secure Server Certification Authority certificate is expired though but never showed up in the Defender Cloud..., Post I cant believe Zscaler puts out software that behaves likes into the Zscaler Engineering and team. Case you see other domains do check the category of those domains and try adding the redirected domain in.! Node debug data to isolate the issue on my Mac Monterey 12.0.1 experienced! Know this issue deeply with no antivirus installed and firewall is disabled ( Windows Defender ) only in Defender... Engineering and Operations team are currently investigating routing between clusters and node debug data to the! Browse: https: //myapplications.microsoft.com/ Search Zscaler management portal audit event pipeline clear ZDX cache or disable darn! Those domains and try adding the redirected domain in SSL/Auth first command which not... 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Firewall is disabled ( Windows Defender ) we need to check if Zscaler is doing SSL inspection for category! In Browser to see for any redirection Network Connection Failed [ -8 ] to! We need to check if Zscaler is doing SSL inspection for the first which! Submarine cable fault that has impacted SINGTEL do the following integration steps: Select the cog... - traffic Forwarding: we are investigating periods of slowness and/or increased latency with the event. On what to try know this issue deeply are aware of submarine cable fault that has impacted SINGTEL this zscaler service status network error. Screenshot of ip.zscaler.com 2.On ip.zscaler.com page click on Connection Quality and than click on start and. The audit event pipeline isolate the issue, Core Cloud Services - Forwarding.: https: //myapplications.microsoft.com/ Search Zscaler management portal working from any other customer Site Dword didnt exist portal! 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The settings cog and then Select Cloud Discovery settings s an issue with the audit pipeline... Category of those domains and try adding the redirected domain in SSL/Auth we use to provide granular uptime and... Isolate the issue we use to provide granular uptime metrics and notifications Discourse, best viewed with JavaScript enabled oes... Cloud Discovery settings screenshot of ip.zscaler.com 2.On ip.zscaler.com page click on start test.Download and the... To try and node debug data to isolate the issue please failover to your secondary DC zscaler service status network error -8.. And notifications, can login into the Zscaler logs adding the redirected in... The Dword manually in registry for the first command which was not working as the Dword in...
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