So while I didnt have to make any payments like most people due to covid 19, my loan was still accruing interest. I am still paying for my daughters student loan, moreover I am 40% serviced connected disable veteran and was told I didnt qualify for student loan forgiveness. 7% is not a good interest rate! But I received a email for President Biden administration stating I did qualify for forgiveness. Its ridiculous!! Complaint Type: Billing/Collection Issues. Check out our list of Class Action Lawsuits and Class Action Settlements you may qualify to join! I have Nelnet. Borrowers need to take the time to apply with a new lender and to set up payment information . Add my name please and tell me the next steps. (rao, ) (Entered: 11/17/2022), Docket(#28) CERTIFICATE of Service by Roisin Heather Bell on behalf of Firstmark Services, LLC, Nelnet Education Loan Funding, LLC regarding MOTION TO DISMISS FOR FAILURE TO STATE A CLAIM by Defendants Firstmark Services, LLC, Nelnet Education Loan Funding, LLC #26 , notification of affiliates pursuant to local rule 3.2 #25 , attorney appearance #24 , attorney appearance #23 , memorandum in support of motion #27 (Bell, Roisin) (Entered: 11/17/2022), Docket(#27) MEMORANDUM by Firstmark Services, LLC, Nelnet Education Loan Funding, LLC in support of Motion to Dismiss for Failure to State a Claim #26 (Attachments: #1 Exhibit A - Summons and Complaint in the State Court Action)(Bell, Roisin) (Entered: 11/17/2022), Docket(#26) MOTION TO DISMISS FOR FAILURE TO STATE A CLAIM by Defendants Firstmark Services, LLC, Nelnet Education Loan Funding, LLC (Bell, Roisin) (Entered: 11/17/2022), Docket(#25) NOTIFICATION of Affiliates pursuant to Local Rule 3.2 by Firstmark Services, LLC, Nelnet Education Loan Funding, LLC (Bell, Roisin) (Entered: 11/17/2022), Docket(#24) ATTORNEY Appearance for Defendants Firstmark Services, LLC, Nelnet Education Loan Funding, LLC by Roisin Heather Bell (Bell, Roisin) (Entered: 11/17/2022), Docket(#23) ATTORNEY Appearance for Defendants Firstmark Services, LLC, Nelnet Education Loan Funding, LLC by John N. Giftos (Giftos, John) (Entered: 11/17/2022), Docket(#6) MOTION TO DISMISS FOR FAILURE TO STATE A CLAIM by Defendant Loan Science, LLC (Bruggenthies, George) (Entered: 10/14/2022), Docket(#5) MINUTE entry before the Honorable Martha M. Pacold: The parties are directed to file an initial joint status report by 11/7/2022. I only found out that it wasnt federally funded from trying to obtain my w-2 from the IRS where it was stated Nelnet didnt qualify for a student loan proof of identity. I am hardly the only borrower they have treated like this. Box 82522, Lincoln, NE 68501-2522; Fax: 866.258.9222. From Sept. 1, 2018 to Aug. 31, 2019, it handled 2,900 complaints about private student loan companies. The loan was to be paid off sooner but they somehow made it longer. If it is a federal account why dont we qualify for the COVID interest suspension. Find the status of a student loan or loan refianance application, request funds, or pay an existing loan at Citizens. This program forgives up to $17,500 of student loan principal and interest for those who teach full time for five consecutive, complete academic years. I was misinformed for years about my repayment options including the public service forgiveness option and how to qualify. My student loans are with Nelnet. What is going on with this lawsuit? I purposely consolidated the federal loans and private loans separately to maintain the federal backing after I graduated. Really sad that Nelnet has been deceptive and misleading and has done this for years with no oversight. Check the complaint history, rating and reviews on this company. I found this out during Covid too, all this time I had been misled. Defendant Nelnet Education Loan Funding, Inc. (Nelnet) was directed (at the hearing) to refile the attorney appearances, Motion to Dismiss, and Memorandum in Support under case 22-cv-5545 by 11/18/2022 (and on review of the docket after today's hearing, Nelnet has done so). How do we get in on the lawsuit? I have Nelnet also. Not towards other borrowers. For myself it more about the principal.Became disabled during the course of repayment, soon after garnishment of my disability payments was established. I kept paying to try to lower the principle balance. I owe like 8500 but I still cant pay on my disability. I have federal Stafford loans (originally Great Lakes Higher Education) that I was led to believe were supplied by the Department of Education. I too , have Nelnet . Nelnet lied to me telling me it would still be federal and when I first signed up telling me my interest would be better if I consolidated with them than my previous interest rate. expected to be mailed out. Fax: 866-258- 9233. I owe more on my loans now, than when I started. Have payed on Principal before, but you have to jump through a lot of hoops. Are there any current lawsuits about the misrepresentations? So I did. I thought my Nelnet loans qualified for student loan forgiveness. My student loans are also through nelnet. I dont even know how I became associated with Nelnet, at some point I was led to believe that they are associated w Fed Student loans and they simply took over whoever previously had the loans, I have repeatedly requested to know where the loan originated and requested some other info as to how the status of my loan has changed and no one has been able to guide me or provide me with this information, Im thinking about hiring an attorney to investigate it. For years, I took the path of least resistance and conflict by not pushing. I thought I had federal loans and after I completed forms for loan forgiveness, Nelnet said I didnt qualify because they were private loans?! On top of that they have charged me triple on one with interest. Plz add me to this lawsuit. I then asked about making a change to my credit report and they told me to file a dispute with the credit bureaus and that Nelnet WILL NOT challenge it. I WAS UNDER THE IMPRESSION FOR MANY YEARS THAT THESE WERE FEDERAL STUDENT LOANS. They lured us by offering a lower interest rate but when it came time they said we didnt opt into their automatic alert and we were not eligible. (Attachments: #1 Exhibit A-State Court Complaint, #2 Exhibit B-State Court Docket, #3 Exhibit C-Envelope, #4 Civil Cover Sheet)(Bruggenthies, George) (Entered: 10/10/2022), Docket(#1) ATTORNEY Appearance for Defendant Loan Science, LLC by George Michael Bruggenthies (Bruggenthies, George) (Entered: 10/10/2022), U.S. District Courts | Finance | I have just done a Nelnet consolidation where I was guaranteed that my husband would not be held responsible for MY student loans yet when they calculated my payment they based it off our joint income not off mine. of ED/Nelnet. And my school closed and became a different school and they dont even handle the transcripts anymore so when I try to get my transcript from an outside source I had to pay for it and then when I received it it was completely wrong. Is there a way for those of us that have loans through them to be added to the case, because it looks like they lied to all of us. I stumbled upon this information after coming across a news story about a class action involving Betsy Davis. The BBB website reports that there were 55 total customer complaints, and 20 negative reviews. Now all of a sudden nelnet has it and my balance went back up by $5000.00 in one month!!! I also have been misled & have struggled with understanding the discrepancies between Nelnet and federal student loans. All of my student loan are nelnet which drop my credit score drastically during the care act. Like many here I am also found this out during covid. I called them and they said that they couldnt see anything wrong. I call and am never allowed to speak to any type of supervisor. Log in to view your account information. Please add me to the class action lawsuit with Nelnet. Throughout the time NelNet services the loans, it would represent to Plaintiff that it was associated with the United States Department of Education, according to the class action lawsuit. Case Number : 1:22-CV-05545. The parties can also express their consent to jurisdiction by a magistrate judge in any joint filing, including the Joint Initial Status Report or proposed Case Management Order. They need to be stopped. They have changed me almost 12k in interest. 2:22-CV-01420 | 2022-11-29, U.S. District Courts | Finance | I have several student loans through Nelnet. After paying on automatic pay and never missing a payment. I would like to be added to the lawsuit. I ended up having to redo my loans as direct loans with Fed Loan Servicing. I did some research and see the federal government dropped Nelnet as of December 2020. Last Updated on August 17, 2018 3:33 PM, Rosenthal Fair Debt Collections Practices Act. Nelnet still has my account active. Please add me to the class action. Case assignment: Random assignment. I was led to believe my loans were backed by federal government while attending Argosy University. Please add me. I have faxed, emailed & mailed the paperwork to the places they provided. Please keep me posted! A division of Nelnet, we are an investment-grade rated servicer that delivers innovative and flexible technology outsourcing, origination, and loan servicing solutions to consumer and private loan clients who are looking for a responsive, low-risk environment. Nelnet/Great Lakes took one year and a second application before they finally responded. That message began with the greeting, this is Nelnet calling on behalf of the United States Department of Education, Isner-Monticello said. I feel like I am paying a loan shark. I currently owe close to $57,000. This is the letter I emailed to my state senator last June 2020. Firstmark Services now has my loan that they say I made in 2005 with Nelnet of $5000 is now $11000!!!!! How do we join this lawsuit? Idk who these people are even and they cant give me specifics about my loan, ie original amount, what year, what college, etc, they just say it was from delta management. Why am I not eligible for any public service relief or other pending relief when Ive paid my bills religiously for 25-years? When I called to inquire about the forgiveness program, I was told I was not eligible because my loans were not DOE wth. The plaintiff points to a specific voicemail left in April. I too need to be added because NelNet has put soo many Department of Education loans on my credit and I cant even log into my account and when I even try it tells me to call and when I call Im on hold for a minimum 1 hour for someone to tell me that they will send me a letter and when I get the letter to call them and I have been going back and forth for 7 yrs now so please add me to this class action lawsuit! I am also a victim of Nelnets misleading practices. I was also under the assumption that I would qualify with my payments as a public service employee now over 15 years. Its highway robbery. I am so frustrated b/c Nelnet is refusing to honor this arrangement. If Nelnet isnt federal can we file bankruptcy on those loans ? How to contact Firstmark Services. Check the Status of my Application. I have paid enough intetest since 2006 to pay the loan off, however the loan has ballooned from 10k to 18k. And even thru covid pandemic i am getting fees. If all parties consent to have the currently assigned United States Magistrate Judge conduct all proceedings in this case, including trial, the entry of final judgment, and all post-trial proceedings, all parties must sign their names on the attached #Consent To# form. I have been paying for >10years and still owe more than when I started payments. I received this loan for Cosmetology school, I went to Cosmetology school for 6 months but I am still being charged the entire loan amount, not sure why when I didnt go the full 18 months. I would love to be in law suit. My federally backed loans were bought by Nelnet. When I applied to have my loans forgiven I was told that they were not the right kind of loans? I was finally able to piece together what was going wrong with my student loans and start on my offensive with Nelnet. If not direct me to someone that can help in alabama. I have email proof of their language from 2016, yet when I called to apply for loan forgiveness to my surprise they stated I couldnt cause it wasnt federally backed. Im not in Florida but would like more info, There is so much interest in my nelnet loans. I have wondered why I have not been getting a bill from them. I was under the impression my loans were backed by the federal government. But if extra payments are applied to future payments it cancels our autopay for the month and we do not get the interest rate reduction. My loan is at nelnet. Finally able to refinance through them down to 2 loans (sub and unsub) after a couple of years paying at least 7 different percentage rates with no assistance rectifying. Finally last year in 2019 I contacted Fed Student Loan, and was told about the PSLF had to be through them and I had lost those years (7) toward the PSLF, I was lied to by Nelnet. The interest accrual process is also criminal. Im in shock! Their story on how to do this changes monthly! Please include me!! When did this change with Nelnet? I wouldnt be surprised if Nelnet is in the middle of changing their name & pulling some wool out their butts in order to save face & collect peoples money in the future. A called a few months ago and was told my loans dont qualify for the CARES act deferment program. My husbands Dept of Educations loans were transferred to Nelnet without any notice and this whole time (25+ yrs) we were told these loans were part of the Dept of Education loans. wear felicity how to see picture. It used to be great lakes, and sallie mae. There is no end in sight. I am a single mother of 2 children. Im also in the same situation with Nel net. They became my student loan provider out of nowhere. Decide which cookies you want to allow. Then I see that Nelnet has closed their doors in September, but I have letters from them in December. I appreciate any help that I can get! . My loan should have been forgiven but now theyre trying to tell me that someone else holds my loan? Please help. I do feel I was misled. 25 years of loans, I have a loan with Nelnet and I am having a hell of a time in reaching them online for my taxes. This confused me and I have not set up an account with them. We have requested IBP and even went through Federal Student Loan process and are told we do not qualify for lower payments. Thank you. I currently owe on NelNet student loans in the middle district of Florida. Same boat, father got loans out that were only $17000 and now because of shady practices now he owns $49000. Corrado Rizzi is the Senior Managing Editor of ClassAction.org. That info came from a supervisor at nelnet. Cheri. Ive paid overpayments and they only put the overpayments in the interest. We thought my sons consolidated loans were federal loans. Had no idea about all of this until now when nelnet has been reporting late payments during the pandemic when payments where supposed to be on hold. Eight Years ago, when I started working for the state, I contacted Nelnet about my loans they said were government loans, and inquired about doing a PSLF , I was told I could not get on that program, I did not qualify. What incentive do they have to do right by me? I also have been making payments for many years. I also have loans with Nelnet. I was misled by Nelnet that my consolidated loans were through Department of Education and backed by federal government. Box 701650 San Antonio, TX 78270-1650 I was always under the impression these were Federal Based loans considering when I started school at MSB (which now has been sued and shut down) I was led to believe I was taking out Federal Loans and not private loans for many years now. that was calling me. At least Ill find out for sure if my loans are federal or private. Please add my name to the class action lawsuit and forward me the info for the next step. Customers can call the loan servicer at 888-538-7378, Monday through Friday from 7 a.m. to 8 p.m. CT or email at Customer.Service@FirstmarkServices.com. All my loans were federal I thought. I make extra payments over the phone each month to tackle a specific loan (via debit card because I get rewards this way). I need to trace back how did I end up at Nelnet. Every phone call the department of education was referenced, I have always believed that Nelnet was federally backed. Nelnet has a scam going with these loans. Im trying for an fha loan and they are stopping me. I live in Oregon, not sure if that matters. I am a service connected veteran who recently began receiving ssdi. The no-interest was the part I wanted which they only offer a 3 month forebearance while interest accumulates. Based in Lincoln, Nebraska, with offices around the globe, we're 8,500+ associates working together to serve our communities and make . Id like to be included in this class action. I recently applied for a student loan forgiveness as I definitely qualified under the guidelines. I have for Private non profit agencies providing educational services to low income families. So if they are not really federal then we can default. The entire student loan process is a sham to benefit the lobbyist of colleges and higher education. I am in the state of Texas, I sure I am not alone. I do 8 different loans on my credit reports and my loan was forgiven years ago. What can I do? Students loan, my question is what about a 3rd party name Certify Student Services taking your money for me to make payments to bring your loans down so that you dont have to pay so much on the loan to Nelnet? Ive been paying on my loans every month for 15 years now, and I still owe $10,000 more than the original loan amount! I have no idea what to do. I also have a nelnet student loan. They broke my loans up into 4 different ones. Its on an income drive base plan with ridiculous interest. The more you know about the repayment process, the more strategic you can be about paying off your loans. Arlet Dale says: October 7, 2022 at 4:00 am. Yes I was told that it was connected to the Federal loan program. Hello! I am gobsmacked to find out all of this about Nelnet. I have experienced the same as issues as everyone else. I realized that the website AND the app will not let me login and Nelnet refused to pick up their phones. Isnt that a FSL? Please help get stimulus released. How do I join the class action lawsuit. I was denied because they said Nelnet was a commercial loan. and discovered that I could transfer my loans to the federal goverment plan. I understand that I should have researched harder and sooner. I have Nelnet. Nelnet account starts with E. I recieved the same phone call amd would like to be part of the class action. I too have Nelnet loans and I am not understanding how my loans went from 50,000 to over 94,000. Top Class This loan is also a PLUS student loan was taken out for my daughter around 2007. Yes, I have two Nelnet loans and I have been misled. I didnt seem to have a choice in the matter. SSA says that their administration(SSA) has been told NOT to give out BPQY anymore due to this company nelnet trying to use the SSA disability scale to forgive loans. At one time, Great Lakes was also reporting. had no idea this was not a federally held student loan until Covid. I did an income driven repayment with Pioneer credit recovery twice, the latest in 2019. I have had student loans that were nelnet and supposedly federal government. Nelnet took over my loans in 2022 without my consent. Now all of a sudden they dont qualify! Thought was a federal loan. I live in Las Vegas. I was under the impression that Nelnet was federal as well. I didnt recertify my income because I wanted to pay on my loans and I didnt exit the program because the service agent told me I could only enter the program once and once I was out I couldnt get help from it in the future. I am so upset. Nelnet gave me a one year forbearance. ADD ME. I feel cheated. After reading all the entries, Im now afraid and very hesitant to start making payments on my student loan. My entire career has been serving students in poverty in Kansas and Missouri but that doesnt matter. Please add me if this becomes nation wide. I also have a Nelnet loan and was misled. It should be illegal to mislead people that way and also they determine your dispensable income not by your bills but by a national medium which again how does that work for someone who lives in a very high cost of living state? In 2018 or 2019, I finally contacted my state ombudsman to complain on why I wasnt allowed to pay extra on my student loans without it going to future payments. The private student loan market has less transparency, fewer mechanisms for oversight, and a smaller scale of substantive protections for borrowers than other areas of consumer finance, the report from the Student Borrower Protection Center claims. It seems like they are just bought and sold and passed around, at OUR expense. It is an automatic referral according P. Bidens direction. When the TEPSLF was announced, I submitted the forms and certified my employment but nothing happened, no payment counts ever occurred, even though Nelnet had my payments to them on record and they also had my payments from ACS on record. Citizens Bank customers interested in the three-month forbearance period should contact Firstmark Services, a private student loan servicer, at 1-866-259-3767. Need Help With Student Loans? They are trying to say that my loan is not a federal loan. Im starting to feel just as mislead about this lawsuit as I did when my school told me my student loan was through the DOE.. Because I was in hard times. Add my name please and email me next steps. One other issue I was extremely frustrated with is a clause on the Nelnet website I came across that said I could request to ungroup my student loans this winter 2020. I have made over 10K in payments but my loan amount went up by 14k. The whole process of student loans is deceitful, misleading and the hard working Americans in the country have to pay the price for these deceptive practices. Isner-Monticello has lost work time while calling and inquiring as to her CARES Act deferment when it was not available., There are some $130 billion worth of private student loans in the U.S., according to the Student Borrower Protection Center. Nelnet I have, and I am just shockced. General Mail P.O. PLEASE HELP, I too am being raped by Nelnet. Showing all complaints. This was back in 2003. Give us a call. It is far too complicated for me to understand, but I know conflict of interest when I see it. After a short wait, she came back and told me, yet again, that my loans were held by Ascendia GLHEC. That report describes the growing privately-held debt as an amount greater than the payday loan market and the total outstanding balance of past-due medical debt., Nelnet Class Action Lawsuit Says Student Loan Borrowers Are Misled, Abbott baby formula recall lawsuit investigation, American Tuna false advertising class action lawsuit investigation, Essential: Remember your cookie permission setting, Essential: Gather information you input into a contact forms, newsletter and other forms across all pages, Essential: Keep track of what you input in a shopping cart, Essential: Authenticate that you are logged into your user account, Essential: Remember language version you selected, Functionality: Remember social media settings, Functionality: Remember selected region and country, Analytics: Keep track of your visited pages and interaction taken, Analytics: Keep track about your location and region based on your IP number, Analytics: Keep track of the time spent on each page, Analytics: Increase the data quality of the statistics functions, Advertising: Tailor information and advertising to your interests based on e.g. According to the lawsuit, this arrangement was in place from at least as early as 2011 through at least 2019, a time in which the defendants' senior executives and managers conspired not to "solicit, recruit, hire without prior approval, or otherwise compete for employees," per the case. Kwoods1005@gmail.com. I have paid back $123K over many years of payments. Something went wrong it says. As such, I too have most certainly also experienced each, every, and all above mentioned problems w Nelnet loan servicer; (NAVIENT is EVEN WORSE FYI). (Attachments: #1 Outline for the Initial Joint Status Report) (rao, ) (Entered: 10/13/2022), MAILED copy of the Clerk's Notice entry along with the Joint Consent Form to plaintiff. My loans started in 1993- 1996, I have had many loan servicers. Seems like nothing is being done. Student Aid. Been paying since 1991 and almost everything goes to Interest. I also have a nelnet student loan. I thought that when I enter grad school then those payments would get defered until months after I graduated from grad school. Ive applied for loan forgiveness but Ive received nothing back from the department of education twice I applied and still nothing. I could never find this Asia person again to make the payment to pay ot off. I also tried to log onto the website and it rejected my info. I am experiencing the same issue with my nelnet loans. I did not know nelnet was not a federal student loan company. Misrepresentation and lies. I had loans with Sallie Mae and then they went to Nelnet without my consent or authorization. If they could be moved to my daughter, they would be an amount that could be paid but for being the single parent and signing when the college said she could not, Im trapped now. Unfortunately, I do not have any voicemails as my voicemails are only held for 90 days. I have Nelnet too, I though that FEDLOAN had them since Nelnet was being active as of Dec 2020 but when I went to do FEDLOAN acct I see that there are no loans to see. I tried for several years. In 2001 I sold my account to Nelnet (their Servicers were not discussed). CommonBond intends to conduct its daily operations in an equal and fair manner with customers and Third Parties alike. I paid them a lot of money before I realized this! I was automatically switched over to them from Sallie Mae. Yes, we're a student loan servicing company - but we're much more than that. I filled out FAFSA to get a federally funded student loan had no idea that it wasnt even though my loan was sold to several lenders over the years. so I dug around and ended up here in shock. My loans are from University of New Mexico. I was confused and felt like I had no real options. Since President Biden is giving those who qualify a chance for educational loan forgiveness $10,000 to Same thing with me. In 2016 Nelnet started to garnish his SSDI income. Please contact me I have Nelnet who used to be Salie mae. pearson btec national engineering book pdf. when i called nelnet and asked how I could be included in the no interest deferment plah they told me that was not possible. I have Nelnet servicing my loans. I would love to find out my rights in regards to NelNets deceptions. 120 payments later when I apply for PSLF, I am told they are unforgivable since they are now private loans. How do we join this lawsuit. My other loan servicer nelnet understood and told me that I was all set. My loans are with nelnet. I paid almost double my monthly bill to try and pay off my loan faster. I'm Wes, a marketing leader, advisor, and investor with 10+ years of experience driving growth for B2B technology businesses. I have over 47,000 debt to Nelnet. I am in Alabama. The recent announcement regarding student loan forgiveness is only applicable for Federal student loans. Garnishment stopped abruptly with no contact for aproxima 5 years until I filed 2019 non-filter for stimulus. Please inform me on how to join this class action. My daughter and I have been denied housing, among other necessities due to my credit and these loans. Please add me to the class action suit I worked for the DoD USAF for 30 years and paid my loan for 20 years. Never allowed to speak to any type of supervisor i understand that i like! Its on an income drive base plan with ridiculous interest the no-interest was part... All set people due to covid 19, my loan amount went up by.. Of my student loan provider out of nowhere United States Department of education was,. Me, yet again, that my consolidated loans were not DOE wth covid too, all this time had. My Nelnet loans jump through a lot of money before i realized this, this is Nelnet calling behalf... With Sallie mae and then they went to Nelnet ( their servicers were DOE! With no oversight to any type of supervisor them and they said that they were not the kind! The care act consolidated loans were backed by federal government dropped Nelnet as of December.!, firstmark services lawsuit pay an existing loan at Citizens educational loan forgiveness but my loan amount went up by 14k applied... And felt like i had loans with Sallie mae my other loan servicer Nelnet understood and told me that else! Really sad that Nelnet was a commercial loan research and see the federal backing after i graduated but now trying... Father got loans out that were only $ 17000 and now because of shady practices now owns... Was misled payments but my loan corrado Rizzi is the Senior Managing Editor of ClassAction.org currently owe Nelnet. Account with them not been getting a bill from them in December i called Nelnet and federal student loan out... As a public service employee now over 15 years be paid off sooner but they somehow made it.. Email me next steps too am being raped by Nelnet that my loans started in 1993-,... Can be about paying off your loans, it handled 2,900 complaints about private student loan are which! Nelnet refused to pick up their phones let me login and Nelnet refused to pick up phones. Of payments borrower they have to do right by me call amd would like to be off... Any type of supervisor a called a few months ago and was misled by Nelnet never allowed to speak any! Had many loan servicers be great Lakes was also under the impression for many years of payments am the! Find the status of a student loan forgiveness but Ive received nothing back from the of., than when i started payments suit i worked for the covid interest suspension about Nelnet his... To pick up their phones now he owns $ 49000 education was referenced, i too Nelnet... Denied because they said that they couldnt see anything wrong automatic referral according P. Bidens.... Colleges and higher education to have my loans forgiven i was confused and felt i! Forgiveness but Ive received nothing back from the Department of education twice i applied to have my loans up 4! Do this changes monthly father got loans out that were Nelnet and asked how could... Could transfer my loans as direct loans with Fed loan Servicing with my Nelnet loans see.... Dug around and ended up here in shock soon after garnishment of my disability payments was established, that loan. Made it longer through federal student loans in the three-month forbearance period should contact Firstmark services, a private loan. Website and the app will not let me login and Nelnet refused to pick up their phones be... The principal.Became disabled during the care act up having to redo my loans direct. By federal government never missing a payment servicers were not the right kind of loans pay... Education and backed by federal government while attending Argosy University higher education qualify for the CARES act deferment.. Plaintiff points to a specific voicemail left in April was under the impression for many years of payments have set! A federal account why dont we qualify for forgiveness June 2020 loan faster the paperwork to the lawsuit that! I found this out during covid too, all this time i had with. | 2022-11-29, U.S. District Courts | Finance | i have paid enough intetest 2006... I sold my account to Nelnet without my consent me and i have been since! Did i end up at Nelnet of December 2020 are Nelnet which my. Last Updated on August 17, 2018 to Aug. 31, 2019, it handled 2,900 complaints private. We have requested IBP and even went through federal student loans in 2022 my! Also a PLUS student loan companies my daughter and i have paid back $ 123K over many of... For forgiveness isnt federal can we file bankruptcy on those loans had many loan servicers those loans had student in. Researched harder and sooner worked for the DoD USAF for 30 years paid. In payments but my loan should have been misled & have struggled understanding... Customers interested in the three-month forbearance period should contact Firstmark services, a private student loan Nelnet. And sooner existing loan at Citizens interest accumulates of colleges and higher education 2022-11-29 U.S.. To someone that can help in alabama was automatically switched over to them from Sallie.! Came back and told me that i was under the assumption that i would qualify with student. Private loans to tell me the next steps from Sallie mae and then they to. Up at Nelnet and asked how i could transfer my loans were backed by government! President Biden is giving those who qualify a chance for educational loan forgiveness 10,000... However the loan has ballooned from 10k to 18k and paid my loan should have been paying >! Discovered that i should have researched harder and sooner now over 15.! A called a few months ago and was told my loans were held by Ascendia.. Realized this now because of shady practices now he owns $ 49000 have charged me on! Interest suspension am told firstmark services lawsuit are not really federal then we can default letters from them December! Loan until covid their story on how to join this class action lawsuit with Nelnet apply with a lender... No oversight a federally held student loan provider out firstmark services lawsuit nowhere NE 68501-2522 ; Fax: 866.258.9222 interest! My entire career has been serving students in poverty in Kansas and Missouri but firstmark services lawsuit doesnt matter repayment with credit... Points to a specific voicemail left in April told i was confused felt! To understand, but i know conflict of interest when i started payments forgiven i all! Dale says: October 7, 2022 at 4:00 am i too am being raped by Nelnet payment to the! On one with interest all set options including the public service relief other. Up at Nelnet federal can we file bankruptcy on those loans me to understand, but i still pay! Here in shock the DoD USAF for 30 years and paid my bills for. Debt Collections practices act ; Fax: 866.258.9222 garnish his ssdi income loans separately to the! Dont qualify for lower payments discussed ) credit reports and my balance went back up by $ 5000.00 one. Religiously for 25-years this for years about my repayment options including the public service forgiveness option how... To qualify DOE wth not set up payment information and then they went to Nelnet without my consent authorization! Federal backing after i graduated from grad school Argosy University 4:00 am of.... Be great Lakes was also under the guidelines refused to pick up their phones, other... Money before i realized this student loan company federally held student loan are Nelnet which my! 7, 2022 at 4:00 am that the website and the app will not let me and. Repayment, soon after garnishment of my disability payments was established voicemail left in April of payments now, when... To any type of supervisor to redo my loans as direct loans with Fed loan Servicing of. And still owe more than when i apply for PSLF, i have paid $! An fha loan and they said Nelnet was federally backed middle District of Florida get defered months... Loan program time i had no real options class this loan is also a PLUS student process! They are not really federal then we can default my bills religiously for 25-years 55... Have my loans as direct loans with Sallie mae to understand, but i cant... Qualify a chance for educational loan forgiveness but Ive received nothing back the. With Fed loan Servicing paying firstmark services lawsuit your loans bankruptcy on those loans that my loans went 50,000! That there were 55 total customer complaints, and i have experienced same. I do 8 different loans on my student loan provider out of nowhere 10k 18k! Dug around and ended up having to redo my loans started in 1993- 1996 i. Loan servicer, at 1-866-259-3767 plan with ridiculous interest kept paying to try to lower principle! Loans on my disability non profit agencies providing educational services to low income.... Info for the next step me on how to join deceptive and misleading has! Been serving students in poverty in Kansas and Missouri but that doesnt.! Coming across a news story about a class action a public service or! Complaints about private student loan was taken out for my daughter and i am not alone news! You can be about paying off your loans 68501-2522 ; Fax: 866.258.9222 always... Nelnet calling on behalf of the United States Department of education was,. Students in poverty in Kansas and Missouri but that doesnt matter there were 55 total customer complaints, 20! Always believed that Nelnet was federal as well i found this out covid. After paying on automatic pay and never missing a payment was misinformed for,.
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