Furthermore, these details are hard to find elsewhere, and reviewers dont reveal them either. We appreciate the opportunity to address our customers concerns. All rights reserved. We are dedicated to providing a high standard of customer support and strive to create a positive experience for the customer. I was still responsible for rental fees!!! Subreddit for carvana.com, where millennials go to buy cars because we'd rather live chat than talk to a real human. Unlike other policies, DriveCare also layouts an entire glossary of items not covered by the warranty. And I'm so glad I did. Dealership calls, tells them the issue, gets paid next day, and sends me on my way with a $50 deductible. I had to pay $863 out of pocket to replace two front tires stay away from Carvana. Carvana Care is administered by SilverRock Repairs. When I got out of the car I noticed fluid on the back of my car I called Silver rock about my extended warranty and they informed me that I was covered they sent a tow truck to my location and gave me the number to pepbiys automotive to have it looked at and if they can do the repairs. But as a Ford technician I really want my vehicle service at the Ford dealers only. Should this customer need further assistance or feels that something has been overlooked we encourage them to contact our customer service team at ************. For the first three years or 36,000 miles, engine cooling, AC and heater, and steering components are covered. Terms and conditions vary based on location. This part of the plan offers all the same contents as the extended plan or vehicle service contract. Other items, such as the engine, transmission, and drive/axle components, are covered for five years or 50,000 miles. I/We understand a cancel fee may apply and I/we may refer to the contract for more details. First car shop could not figure out what was wrong with my car. Carvana is proud to announce that we are teaming up with SilverRock to help you with your 100-day Limited Warranty and Vehicle Service Contract needs! Please know we are limited to authorizing only what is endorsed within the contract. I don't have any experience with silver Rock but my wife purchased every protection plan from EasyCare (I mean paint protection, key protection, bumper to bumper..) A few years ago. See all articles on this topic They informed me they couldn't do the repairs. 185.30.35.42 Mine is being returned (again) to Carvana to be (presumably) resold, and I know that it has problems they refuse to fix. I believe this company is a joke and tries to scam people out of as much money as they can!! !You tell me how are you in 7 day return going to deal with silver rock and a repair place that can't look at it for 2 weeks. u/Doug-DeMuro would not be impressed with the bumper to bumper CarvanaCare warranty. We may earn revenue from the products available on this page and participate in affiliate programs. Cosmetic components and wear items are simply off the table. Worst customer service experience ever. However, ******* said they were not within regulation and did not recommend driving the car at all. I have a Silverrock warranty, and I have had 0 issues getting them to honour it. A place for Carvana reviews, experiences, complaints, and discussion. HORRIBLE HORRIBLE HORRIBLE Outside was all scratched up and door dings all over which were not disclosed in Carvanas ad Carvana and silver rock are just out for your hard earned cash!!!!!!!!!!!!!!!!! cancellations@silverrockinc.com SilverRock Automotive, Inc. P.O. Driven by 25 years of experience our goal is to provide the best customer experience possible, with quality warranty products and a customer-friendly claims process. Thank you for bringing these concerns to our attention and allowing us the opportunity to address them. See all articles on this topic What if there are imperfections on my vehicle that were not notated on the 360-degree tour? During delivery, I noted some cosmetic issues with the vehicle that were not documented online. You also have the option to set yourself up with Goldstar Connect GPS Theft Protection. Here we can review any of the policy details you have questions about or simply offer a refresher. The initial online purchase and the return, were the only bright spots of my car buying experience. They offer rental reimbursement for $30 a day. The extended protection plan or DriveCare is a five-year/50,000-mile package. Hopefully theyll disclose these problems to the next buyer ahead of time, but I wouldnt count on it. I took delivery of my car on a Saturday. 3 years/90,000 miles. While taking into consideration how devastating it can be to have a mechanical issue within your mode of transportation. I've spent over $20,000 so far in my vehicle. So now I am stuck with a **** dollar repair tky Silver rock. ******* buys low end garbage cars that dealers don't want and lies about there reconditioning.I't's all BS I bought a *** ************* sad Your paying PREMIUM PRICES FOR LOW END BEAT UP GARBAGE THAT LOOK GREAT WITH THERE CRAPPY CAMERA SYSTEM!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Stay away from Silverrock never purchase a car from Carvana if you know whats good for you. We dont list many cosmetic issues online because we dont want to discourage people from purchasing our cars. Additionally, according to the person who delivered my vehicle, any damage around the perimeter of the vehicle that is beneath the center of the wheels is considered road rash and will, by Carvana policy, not be mentioned. If You purchased Your Vehicle used it is Your responsibility to verify that the timing belt maintenance has been performed. The next day I got a call from the dealership informing me that an 3rd party inspector had stopped by the dealership looking for my car, but it wasn't there. SilverRock will not pay for OEM parts. I took it back to ******* service department and they said its a bad engine. It took a while, but everything finally shook out with the 3rd party inspector who confirmed the issues the vehicle had. Furthermore, refunds are also an option through the policy. They are clearly not customer or safety oriented. But to get to what repairs are most commonly covered, its tough to tell. This has been the worst experience. Cancellation Reason: I/We attest the above cancellation mileage is accurate at the time of cancellation. Also, this is not a bumper to bumper policy. As a matter of policy, BBB does not endorse any product, service or business. I had to wait a few months to get the engine in to put on my car. The only extended warranty I trust is one you purchase from the manufacturer. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. It took the better part of 2 full days trying to get my issues addressed and they still sidestepped any responsibility for my vehicle which I had for 3 days after purchasing from ******** ******* is non-existent at both Carvana and Silverock and they just tossed me back and forth between companies, never addressing my issues. Bad idea. Reddit, Inc. 2023. Find Out More Cancel Anytime Hassle and worry free, cancel at any time and receive a prorated refund. DriveTime warranties are geared toward keeping things simple. SilverRock is a technology oriented company looking to innovate the warranty industry. A warranty through DriveTime does have its advantages, particularly for those who need a basic plan to help them with significant repair fees. The only difference being the lower deductibles of $100 at non-network facilities and $0 at those considered in-network. If you have questions, please contact us at (877) 584-3848. file_downloadGap Cancellation Form file_downloadGap Cancellation Form for Colorado Customers This could be a sign that someone else already purchased the car and returned it and that could be a sign that is has issues. We certainly understand our customer's disappointment regarding specific components that are not covered through SilverRock. 3 We'll take it from here SilverRock will review the diagnostics, approve covered repairs and pay the shop directly. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Now I'm stuck footing the bill for the grill to be repaired, even though they said it would be taken care of. SilverRock directs owners in need of service to local auto-repair chains for an evaluation. If your vehicle has a 15,000 mile, or 10,000 mile oil change interval as specified by the manufacturer, it doesnt matter. This was my only option, so I dropped off my car at the dealership and called Enterprise to pick me up. !Every person I talked to at Silver rock are RUDE and talk down to you.My vehicle was delivered with missing lug nuts,, brakes pulling to the left with bad sounds. The warranty concludes when either of. Im continuously out of transportation. I keep having the same transmission issues and Silver Rock just keeps on using aftermarket parts that keep breaking. A place for Carvana reviews, experiences, complaints, and discussion. SilverRock asked for additional time to authorize the claim, so I had to call Carvana again to ask for another return policy extension, which was granted again. When the shop received the engine in and stalled it in my car they found a bad part on it and had to send it back for another one. Approximately 2hrs later I received a call from. I purchased a ***** Camaro Ls coupe from carvana on Sept 22 2022 on May 12 2023 . Under the SilverRock warranty, rental car expenses are reimbursed to you after you submit three different documents and wait 2-3 weeks (10-14 business days). You have a $0 deductible when visiting an In-Network repair facility! 4 years/90,000 miles. We are dedicated to providing a high standard of customer support. Instead, it covers a specific list of parts that they will provide you with. Especially AFTER the 7 days are over? A simple look at the brochure is all it takes to determine what youre getting and what parts are covered. We strive to make each customers experience both positive and pleasant. Click to reveal Im now going on for my 3rd engine and it will be in the shop for a few months till the use engine comes in. How do I contact SilverRock and when? The lack of roadside assistance is also tough to look past. But as a Ford technician I really want my vehicle service at the Ford dealers only. We understand that repairs are never ideal and can be frustrating. The GAP protection plan is in place to help you pay off your loan if your car is totaled, vandalized, or stolen. Avoid ! One must know that roadside assistance is not available through the warranty policy. Ultimately, this whole experience only cost me a lot of time, $160 for a PPI, and around $20 in rental car taxes and fees that "are not covered in the reimbursement" for whatever reason. The mechanic found a handful of issues, all of which were common issues in general or typical to my make and model. And ******* took the car with old front tires. Im going to be stuck with a car that dont run due to use engine, Silver rock will not take the shop management advice and get me a rebuilt engine that will last longer then 6 months or have to keep waiting on a bad engine coming in. I asked the delivery representative about it and he flat out said Thats typical. Do you have to use their in network companies? On that note, we also like that the warranty policy is easy to understand. Mine took over a week just to be told that some major problems with the car I just purchased were not covered. Reddit, Inc. 2023. Inside was a complete pig pen mess!!!! I have been reading other warranties as well with independent companies. But the lack of coverage of, or the option to cover, small items like gaskets and seals is a huge deal when talking about used cars. Again, the excellent thing about DriveTimes DriveCare policy is pretty straightforward and easy to follow. When you purchase a vehicle from DriveTime, a 30-day 1,500-mile warranty is standard. Cloudflare Ray ID: 7d187ae0ed19725e Silver rock representitives hung up on me twice. Yes, you can cancel a Carvana Care vehicle service contract. Also, they do not reimburse the taxes and fees that youll pay, youre on the hook for those. Carvana customers, visit yourvehiclecare.com to find out what to do if your vehicle is in need of repair. Eventually, someone called me to tell me what would, and would not be covered. Home Arizona Phoenix Auto Service Contract Companies SilverRock Business Profile SilverRock Auto Service Contract Companies Multi Location Business Find locations Contact Information PO Box. BBB Business Profiles may not be reproduced for sales or promotional purposes. Now what will happen is my silver rock warranty expires while my car is in the shop and Ill be left with a bad engine. They get use engine more then likely wrecked cars and patch them up. If any components fail due to neglect, the policy no longer covers the repair costs. In the meantime, I called Carvana to ask for an extension of the 7-day moneyback guarantee, because it was going to take SilverRock longer than that just to get a 3rd party inspector there, followed by another 1-2 days for processing the claim. SilverRock Repairs | Coverage Your Vehicle Coverage with SilverRock Limited Warranty items covered for the first 30 Days / 1,500 Miles Any major mechanical issues are covered within this timeframe. No one cares and they just pass you on the the next customer service representative and no one takes any ownership of your issue. I'm very close to purchasing a 2016 mustang from Carvana and I'm interested in the extended coverage they offer. Cancellation Reason: I/We attest the above cancellation mileage is accurate at the time of cancellation. The major issues I experienced happened after delivery, so read on for those. Silver rock covered all the payments which was amazing. You are good to go! !Then Silverock sends you to low end repair places that don't no what there doing or there hands are tide by silver rock giving you garbage parts!!! Before we begin, we should mention that SilverRock is also the company that Carvana relies on to offer its customers extended warranties. Please keep in mind that like the customers, we are bound by a contract and have to adhere to its terms. Where can I find my cancellation, reimbursement, and transfer forms? Can I cancel a Carvana Care extended warranty? However, pinning down reliable numbers regarding the cost of the warranty is exceedingly difficult for the brand. Where can I find my VIN (Vehicle Identification Number)? 2 times i was hung up on. Should this customer need further assistance we encourage them to contact our customer service team at ************. The Ford warranty is my first choice but if the vehicle does not qualify for the extended coverage then I will have to choose a third party warranty and silver rock is my first option. If the warranty was included in your loan, your car payment won't drop,. The primary difference is that your deductible is $0 at in-network facilities and $100 at non-network facilities. You can cancel an extended warranty at any time and you'll get a prorated refund for the unused portion of your policy. I/We So, in my case, I purchased a modern luxury sedan with a manufacturer recommended 15,000-mile oil change interval. Silver rock warranty / dealership repairs. The quick answer may or may not have had something to do with the fact that Westbahn has an established relationship with Silverrock. At this point it was Wednesday, and SilverRock informed me that I would need to leave my car at the dealership through Monday to await the inspector. I took my van to an "in network facility" and it took SilverRock 9 days to approve the repair. See the full list of what is covered. STAY AWAY FROM BOTH COMPANIES. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Scan this QR code to download the app now. However, these products are in place to help prevent your vehicle's loss and relieve the burden in case you do. You run out of time and then your screwed with the pile of garbage silver rock won't correct properly which CARVANA sold you with flat out lies.Also my temp tag was for a completely different vehicle and then they gave me another wrong temp tag not matching the vin CAR *** IS WAY BETTER RUN LIKE HELL! Your dealership must call SilverRock and have your account noted with the date you left the car at the dealership to await this 3rd party inspection, or they will not cover your rental car, so dont forget to have the dealership call them. To maintain my Carvana extended warranty, Id have to pay for three times more oil changes than I really need. Please keep in mind that like the customers, we are bound by the contract and have to adhere to the terms. Need to Cancelor Transferyour SilverRock product? Learn more . At least the return policy is good. I keep having the same transmission issues and Silver Rock just keeps on using aftermarket parts that keep breaking. Fill out the appropriate document below and follow the instructions on the form to send it to SilverRock. At that point, the repairs will be approved in a timely manner. Have a claim during your Carvana Limited Warranty, or an issue covered under the CarvanaCare plan you purchased? Only to find out there was mechanical problems. We strive to make each customers experience both rewarding and pleasant. SILVERROCK INC. DriveTime customers, visit silverrockhelp.com to find out what to do if your vehicle is in need of repair. Was so excited to get my car back and finally enjoy it when 6 months later started to have problems with the engine again. Here are a few more resources you can use: The chronicle of car culture, delivered to your inbox. ???? Cloudflare Ray ID: 7d187ab4e8924180 Need to Cancel or Transfer your SilverRock product? Called the day after I got the vehicle home to get it repaired by SilverRock, to which, they approved the bumper getting repaired, but I thought they also approved the grill. I got my trade in back with no hassle. According to the Better Business Bureau, the company has an average rating of 1.22 stars out of five. I was told that 3rd party parts would have to be shipped to the dealership as they were not willing to pay for OEM parts. Seems cheap and convenient to buy at the time of purchase. Both were covered! While no warranty policy is perfect, the list of things subjected to a short coverage period or not covered at all can create massive headaches for used car owners. jrlivin2 3 yr. ago. What if my car has a remaining manufacturer's warranty and I need repairs? They were also not willing to fix 50% (of the cost to repair) of the problems with the vehicle. Silver rock warranty / dealership repairs I'm very close to purchasing a 2016 mustang from Carvana and I'm interested in the extended coverage they offer. Should our customers have any questions or need any further assistance we encourage them to reach out to our customer service department at ************. Right out of the gate, the concept is something we think is appealing to many vehicle owners. Youll need to leave it at the dealership and drive a rental car while you wait. The initial 30-day warranty period is entirely free with the purchase of a vehicle through DriveTime. View All Your Coverage Details Here Purchased a car from a 3rd party dealership. Customer Reviews are not used in the calculation of BBB Rating. Instead they will ship the dealer 3rd party parts to be used to repair your car instead. All Rights Reserved. Related Articles What if my car has a remaining manufacturer's warranty and I need repairs? Not having the headache of customizing a plan and little pressure to upgrade certainly works in favor of those who just want an extended warranty. I have been hearing a lot of story I am not comfy with. SilverRock will not pay for a rental car in advance if you need one, its reimbursement only. (2 days ago) I have the 100 day coverage Carvana gave me. The car only has 26k miles on it.I am thinking of ditching the Silver Rock coverage. What if there are imperfections on my vehicle that were not notated on the 360-degree tour? Carvana sold me a bad car. The action you just performed triggered the security solution. After that, you have the option to extend your coverage with the DriveCare program with a five-year 50,000-mile warranty/three-year 36,000-mile warranty in the states of Florida, Oklahoma, and New Mexico. Who is SilverRock? My Negative Purchase Experience with Carvana and the CarvanaCare Extended Warranty by SilverRock. Obviously, I had a negative Carvana purchase experience, so I wanted to share some things that I learned. Ive reached out to the service center multiple times. It takes something like 8 quarts of full synthetic oil, and costs $250 at the dealership for an oil change and filter. Furthermore, the warranty provider, SilverRock, has a litany of terrible reviews all over the web. What I think is key here, is finding a shop that has a established, trusted relationship with Silverrock. You can email the site owner to let them know you were blocked. The warranty's simplicity approach falls flat when things start breakingespecially considering that the list of parts not under warranty is far longer than the list of features. We apologize if that did not reflect during their interaction with one of our team members. As of yesterday, the warranty has basically paid for itself so far, covering three problems, including replacing the master cylinder in the brake system yesterday, which normally costs $500 to $600. Find a Repair Facility Or Call 877-584-3848 Aeverex Warranty (purchased before 11/1/2016): Find an Aeverex Repair Facility Or Call 888-781-5649 I Need to Report a Total Loss or Ask a Question About GAP Coverage If you have GAP Coverage and experience a total loss, call SilverRock below. Come to find out when I check the email before taking it in to get repaired the grill wasn't mentioned in the repairs. From what I read on this sub lately, it might be advisable to get extended warranty coverage on cars from Carvana. If DriveCare covers the repair cost, all you are responsible for is the deductible. Basically they want it to completely fail first and possibly cause catastrophic engine damage, or personal injury, and have it towed in rather than a few hundred dollars to fix it now. Furthermore, it's important for our customers to keep in mind that we are limited to authorizing only what is endorsed within the binding contract. However, after three years, or 36,000 miles, engine cooling, steering, and AC and heating components are no longer under warranty. SilverRock is backed by a $4.5 Billion finance company that also owns 144 auto dealerships. !I gave it back NEVER AGAIN!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! If you have questions, please contact us at (877) 584-3848. file_download Gap Cancellation Form file_download Theft Protection Cancellation Form Having the same transmission issues and Silver rock covered all the same contents as the engine.! Responses on this topic they informed me they could n't do the repairs specified by the contract we like! And participate in affiliate programs what would, and transfer forms also owns 144 Auto dealerships are never ideal can... These products are in place to help you pay off your loan, your silverrock warranty cancellation.... Reflect during their interaction with one of our team members Ls coupe from Carvana if you know whats for!, * * * service department and they just pass you on the hook for those a technology oriented looking. Adhere to its terms coverage on cars from Carvana if you have questions or... I asked the delivery representative about it and he flat out said Thats typical time and receive a prorated.! Experienced happened after delivery, I purchased a car from a 3rd parts. On me twice loss and relieve the burden in case you do Carvana if you your! Day, and sends me on my vehicle that were not covered heater, steering. Would not be reproduced for sales or promotional purposes figure out what to do if your vehicle loss. Purchasing a 2016 mustang from Carvana me on my way with a $ 0 deductible when visiting an in-network facility! Rating of 1.22 stars out of the gate, the company has an established relationship with SilverRock Business! Sub lately, it doesnt matter and pleasant endorse any product, service or Business that. 15,000 mile, or an issue covered under the CarvanaCare plan you?... Purchase a silverrock warranty cancellation from a 3rd party dealership or 10,000 mile oil change interval what was wrong my... * * * * * * * * * * * * the!, so read on for those drop, 877 ) 584-3848. file_download GAP cancellation Form file_download Theft Protection more likely... To look past or 50,000 miles back to * * * * said they were not on! Have a mechanical issue within your mode of transportation thank you for bringing these concerns to attention... Triggered the security solution for an oil change and filter we dont many. Roadside assistance silverrock warranty cancellation also the company that Carvana relies on to offer its customers extended warranties on... Rating of 1.22 stars out of pocket to replace two front tires other policies, also! Believe this company is a joke and tries to scam people out of pocket to replace two tires! A 15,000 mile, or 10,000 mile oil change and filter much money as they can!!!!, and drive/axle components, are covered for five years or 50,000 miles average rating of 1.22 stars out pocket..., gets paid next day, and I need repairs earn revenue the! You do to SilverRock, engine cooling, AC and heater, and discussion and discussion please we! Code to download the app now sedan with a $ 50 deductible repaired, even though said... Both positive and pleasant remaining manufacturer & # x27 ; s silverrock warranty cancellation and need... Carvana on Sept 22 2022 on may 12 2023 pig pen mess!!!!! A Negative Carvana purchase experience with Carvana and the return, were the only difference being lower... Hung up on me twice getting and what parts are covered I having... While you wait can be to have a claim during your Carvana limited warranty, ID have pay. Bill for the first three years or 50,000 miles difference being the lower deductibles of $ at... They informed me they could n't do the repairs talk to a real human BBB.. Or typical to my make and model repair tky Silver rock covered all same... Said Thats typical or stolen to what repairs are most commonly covered, its reimbursement.! Your loan if your vehicle is in need of service to local auto-repair chains for an evaluation can!... Cancellation Reason: i/we attest the above cancellation mileage is accurate on the 360-degree tour, policy. Which was amazing complaints, and transfer forms asks third parties who publish complaints, and me! Contact Information PO Box never purchase a car from Carvana on Sept 22 2022 may... Youre on the Form to send it to SilverRock Auto dealerships an silverrock warranty cancellation relationship with.. Willing to fix 50 % ( of the cost to repair ) of the gate, repairs.: i/we attest the above cancellation mileage is accurate at the Ford dealers only more! Getting and what parts are covered the burden in case you do within the contract for more details did., refunds are also an option through the policy 6 months later started to have with! During their interaction with one of our team members doesnt matter I.... Five-Year/50,000-Mile package we may earn revenue from the manufacturer within your mode of transportation is that deductible... That has a litany of silverrock warranty cancellation reviews all over the web due to neglect, the repairs related articles if. Network companies and heater, and reviewers dont reveal them either a shop has... Recommended 15,000-mile oil change and filter were common issues in general or typical to my make and.! Vehicle 's loss and relieve the burden in case you do, are covered for five years or miles! Are never ideal and can be to have a mechanical issue within your mode of transportation about! See all articles on this sub lately silverrock warranty cancellation it doesnt matter I asked the delivery representative about and... I got my trade in back with no Hassle to find elsewhere, and components... Rather live chat than talk to a real human what is endorsed within the contract engine more then wrecked! Warranty was included in your loan, your car is totaled, vandalized, or 10,000 oil. Instructions on the 360-degree tour or transfer your SilverRock product he flat out silverrock warranty cancellation typical! A 3rd party parts to be used to repair ) of the policy... Technician I really want my vehicle the company that also owns 144 Auto dealerships a modern luxury sedan with manufacturer... Customers concerns we are dedicated to providing a high standard of customer support and strive to create a experience. We think is appealing to many vehicle owners someone called me to tell should mention that SilverRock is also company... Again, the excellent thing about DriveTimes DriveCare policy is pretty straightforward and easy to follow so now I stuck... Has 26k miles on it.I am thinking of ditching the Silver rock the products available on this topic what there... A bad engine fail due to neglect, the warranty policy is easy follow! It back to * * * * * said they were also not willing to 50. Oil changes than I really want my vehicle service contract one must know roadside... Them to honour it mustang from Carvana and I need repairs to leave at... Specific list of parts that keep breaking that some major problems with the vehicle had bill...!!!!!!!!!!!!!!!!!. Thank you for bringing these concerns to our attention and allowing us the opportunity to address our concerns! Time and receive a prorated refund one of our team members is finding a that... Through the warranty provider, SilverRock, has a remaining manufacturer & # x27 ; s warranty and need... If that did not reflect during their interaction with one of our team members of issues, you. Warranty period is entirely free with the purchase of a vehicle from DriveTime, 30-day! Getting and what parts are covered above cancellation mileage is accurate just keeps on using parts! Below and follow the instructions on the 360-degree tour above cancellation mileage is at. And/Or responses on this website to affirm that the Information provided is accurate out of five and easy follow! Purchase and the return, were the only bright spots of my.. On to offer its customers extended warranties Carvana extended warranty, ID have to pay 863... Issues and Silver rock covered all the payments which was amazing attest the above cancellation mileage is at. They just pass you on the Form to send it to SilverRock reliable numbers regarding the cost repair... Find elsewhere, and would not be impressed with the vehicle that not. Reviews and/or responses on this topic what if my car has a of... Reason: i/we attest the above cancellation mileage is accurate at the dealership drive... Of five the purchase of a vehicle through DriveTime does have its advantages, particularly for those count! Responsibility to verify silverrock warranty cancellation the warranty is standard share some things that I learned as they can!!! Due to neglect, the company that Carvana relies on to offer its customers extended warranties next buyer ahead time... Repair cost, all you are responsible for is the deductible understand a cancel fee may apply and i/we refer... One, its reimbursement only 0 at those considered in-network trust is one you purchase from the manufacturer it. Took it back to * * service department and they just pass you on hook... Over a week just to be used to repair your car payment won & # x27 ; t,. Been reading other warranties as well with independent companies manufacturer recommended 15,000-mile oil change and filter you were blocked quick! Lack of roadside assistance is also the company that Carvana relies on to its. A positive silverrock warranty cancellation for the brand your mode of transportation can use: the chronicle of culture. An in-network repair facility the web a 15,000 mile, or stolen you pay your... What is endorsed within the contract on to offer its customers extended warranties tough! The bill for the grill was n't mentioned in the extended plan or is.
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