Please review the Liveops basic technology requirements by clicking here. Download directly in the Okta End User Dashboard. Liveops Okta. Start building with powerful and extensible out-of-the-box features, plus thousands of integrations and customizations. About LiveopsLiveops is a virtual contact center offering an on-demand skilled network of onshore virtual independent contractor agents for all customer service and sales needs. Flexibility. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. I have children who are active in sports, so it allows me to be there when they need me. Become a part of Liveops Nation to network with other self-employed agents or business owners, find local meetups and participate in fun social contests. Programs have varying pay structures, but most programs pay for time spent talking on the phone and assisting callers. From our SAP Litmos partner team to our in-house instructional designers that write our educational content and create complex simulations, our commitment to eLearning is unparalleled to truly enable all of our agents to be successful, said Matt Miles, vice president of learning, development and delivery at Liveops. You are using an unsupported browser. Once you register you will be able to apply for LiveOps independent agent opportunities, track your application progress, and keep your profile up to date. Okta gives you a neutral, powerful and extensible platform that puts identity at the heart of your stack. Contact UsBecome an Agent. Accounts can be reactivated if the app is reassigned to a user in Okta. Freedom. Live far from an urban center? Support. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. I love the flexibility. - Liveops The modern contact center. Welcome to Liveops Nation Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Its why weve led the industry in virtual flex agent services for more than 20 years. The 3rd week you start taking what they call nesting calls and that is when you begin getting paid. Were here to improve peoples lives. Here are just some of the Liveops Nation initiatives that lead to better experiences for customers. Although we use a tech-enabled platform and philosophy to get it done, were a people-powered business, working tirelessly on behalf of agents, clients, and employees to make life better. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. Get started on your new home business Flexibility. This app integration supports Single Sign-On. Click herefor technical info. Application and Certification Process: To become an Independent Contractor the following are required: Complete an application to Join Liveops Nation, which includes passing a background/credit check. With more than 20 years of experience offering flexibility, scalable talent and meaningful work, Liveops has been improving the lives of agents, its clients, and employees. When the application is used as a profile master it is possible to define specific attributes to be sourced from another location and written back to the app. I see myself doing this for many years until I fully retire (if I do) and my cat loves that I am home too!, Flexibility is the most beautiful thing. Liveops provides people with varying skill sets with the unique opportunity to become a business owner while meeting the demands and obligations of their family. Strengthening an agents sense of belonging and connection improves their lives and leads to better customer experiences and client outcomes. Support. Find a client match. To accept cookies continue browsing as normal. The VirtualFlex platform delivers the right agent at the right time, with the right results. Log-in to the worlds easiest to use Learning Management System Liveops has been able to consistently attain 90% plus on both Customer Satisfaction and First Call Resolution in this first year of our partnership. Dont let the next surprise get in the way of delivering a great customer experience. Set your own schedule to work around your life. Flexibility. Learn More Hear from Real Liveops Agents What's it like to be self-employed and provide virtual contact center services? Support. Cookies are required to login to this site. Its not easy to find a flexible team of experienced agents who understand your brand. How Right Time Schedules Translate to Enhanced Customer Experience Outcomes. The integration was either created by Okta or by Okta community users and then tested and verified by Okta. Efficient. No matter what industry, use case, or level of support you need, weve got you covered. Copyright 2023 Liveops, Inc. All rights reserved. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual contact center and customer service solutions. Copyright 2023 Okta. Theres just so much built into the software that provides the firewalls needed to help ensure compliance. Intelligent Weve had the pleasure of working with Liveops for the past two years, adding a new level of professionalism to our needs. View our background and credit check requirements here. And let them know that you understand that theyre going through a hard time, but to give the process a chance. Litmos additionally allows Liveops to capture assessment scores from eLearning and simulations to validate agents will be successful when they start servicing customers. Over 20 years later, more than half a million independent contractors and the companies that use them have relied on Openforce as their trusted solution for rapid and compliant contractor onboarding, retention, and payment processing. Because agents are required to complete online certification before servicing our clients, its imperative that we maintain a platform that is reliable, will scale with our needs and is easy to use. The best agents arent looking for part-time. Click here for technical info. Our Liveops agents are more experienced and more scalable than traditional contact centers, transcending geographic limitations and typical work hours. Improving Peoples Lives. Autonomy. Ditch the paperwork and endless manual tasks. You get to dictate when and how often you commit to providing services. The application can be defined as the source of truth for a full user profile or as the source of truth for specific attributes on a user profile. Okta updates a user's attributes in the app when the app is assigned. The training for intuit lasted three weeks the first two weeks you attend classes day in and out and then do modules with more leaning. Creates or links a user in the application when assigning the app to a user in Okta. Weve been welcoming customer-focused professionals and businesses into a thriving agent community for over 20 years. Well learn about your business and help guide the best solutions based on your needs. Flexibility. The amount of paper eliminated alone was a huge benefit. Learn how. Future attribute changes made to the Okta user profile will automatically overwrite the corresponding attribute value in the app. Copyright 2023 Liveops, Inc. All rights reserved. Documenting details of calls and customer interactions. Login - LiveOps Inc. Were ranked #1in Flexjobs 2023Top 100 Companies with Remote Jobs. We couldnt have done it without Openforce. The VirtualFlex platform attracts agents with experience, with life skills and, most importantly, with a personal commitment to your brand's success. Check out our opportunities. Not everyone will be as precious with your business as you are. When you become virtual contact center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Weve cultivated a virtual community, Liveops Nation, that encourages agents to connect with one another. Support. I can choose to take off Friday, or just do the afternoon so I have an open morning, if I want to do the gym or if I want to go play some golf., I work about 13 hours a week and I love that the flexible schedule allows me to help my grandchildren with distance learning. First name* Last name* Job Title* Company name* Email* Phone number* Primary Area of Interest* Average Weekly Call Volume Program Start We've cultivated a virtual community, Liveops Nation, that encourages agents to connect with one another. Across the web. Take your first call. Sign In | Liveops Welcome Username or Email Address Password Show Password Note: Passwords are case-sensitive. Everybody likes to hear way to go sometimes, which is how it works at Liveops. Theres a lot I love about working with Liveops but what I love most Joan found out about Liveops one day at the grocery store. Want to become a Liveops agent? In 2021, Liveops also partnered with Sterling, a provider of background and identity services to offer a faster, more convenient way for prospective contractor agents to join the Liveops Network. Whats it like to be self-employed and provide virtual contact center services? Whether calls are slow or surging, a network of brand-certified agents flexes with demand. Connect and protect your employees, contractors, and business partners with Identity-powered security. SCOTTSDALE, Ariz., Dec. 02, 2021 (GLOBE NEWSWIRE) -- Liveops Inc ., the leading provider of skilled virtual workforces for contact center services, today announced it has selected SAP Litmos as. This rating has decreased by -11% in the past 12 months. Login. Message & data rates may apply. Here's everything you need to succeed with Okta. | Source: Earning potential. Earning potential. Once the Openforceplatform was in place, a major pressure point was released. To connect with a product expert today, use our chat box, email us, or call +1-800-425-1267. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Most opportunities pay a per-talk-minute ratebasically, the more calls you take, the more you earn. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Its why weve led the industry in virtual, flexible agent services for more than 20 years. Liveops certification is a blended virtual format that includes eLearning, instructor-led sessions, gamification, and real-life application modules. We didnt just evolve the remote contact center model, we revolutionized it. SCOTTSDALE, Ariz., Dec. 02, 2021 (GLOBE NEWSWIRE) -- Liveops Inc., the leading provider of skilled virtual workforces for contact center services, today announced it has selected SAP Litmos as its technology partner to deploy a scalable learning management system for its virtual agent community. Additionally, the company rolled out Influitive, an interactive portal for all Liveops agents to network, support one another, and access important program information. Managing multiple systems, programs, and screens simultaneously. Actual earnings may vary depending on client opportunity and support required. Over 20 years later, more than half a million independent contractors and the companies that use them have relied on Openforce as their trusted solution for rapid and compliant contractor . Work confidently with real-time chat support, tech support, business tools and professional development workshops. Contact UsBecome an Agent. management. We didnt just evolve the remote contact center model, we revolutionized it. mutual of omaha ltc agent licensing portal. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. Check the Eligibility requirements and make sure were currently accepting applications in your state. Virtual. Looks like you have Javascript turned off! Training for "certification" is not paid. I love the freedom element. This means you can choose when, where, and how often to work! 2023 Openforce | Privacy Policy | Terms of Service, Manual record keeping drains time and resources, Minor admin errors can create misclassification lawsuits, Compliance Director, UST Logistical Systems. Independent Contractors are responsible for expenses and control their profit and loss. We understand the complex nature of managing independent contractors. Learn more about Production, Preview, Early Access, and Mobile releases as well as view Okta announcements and common Okta FAQs. Login here. Todays announcement is one part of the companys 2021 strategy to improve the agent experience for its network of independent contractor agents via digital transformation tools and tactics. Center services changes made to the Okta user profile will automatically overwrite the corresponding attribute value in the when. Active in sports, so it allows me to be there when they need me model we! 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