The Amtrak service between Boston, NYC and DC is pretty good granted you are traveling at train speeds from the 1940s. Amtrak employs more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. Hopefully, he was not opposed to providing service to Native American people, since that could only be the reason he was rude and reluctant to provide service to the both of us.I sincerely hope that this behavior is attended to, so that other patrons do not have to experience this. Customer Service: (215) 580-7145. Primary Contact Robert Jordan Assistant Vice President Customer Service 60 Massachusetts Ave NE Washington, DC . If you can find another means of travel, I suggest you take it. So often people write reviews only when they're unhappy with the service. I have been working for American Star Trailways driving the scheduled 6238 and 6237 rout from Santa Barbara to San Jose Ca every day for two years and when I was out spoken about this transportation company's poor maintenance procedures and failure to be accountable to the complicity with the State of Californian and federal requirements to safely maintain there equipment I was terminated this company is negligent with the current requirement to safely transport the public. I just hate Amtrak. We had to sit squished on the bottom bed (with the top bunk bumping our heads) for a few hours, waiting and hoping for assistance to no avail, thank God we reached our destination and could stand up. If you are in coach, business, orfirst-class, you are invited to the Caf car where food & drinks areavailable for purchase and service is available from early morning until late at night. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. THEN, they had the NERVE to make an announcement that it's DANGEROUS to stand outside the cars!!!! . Do I need identification documents when traveling on Amtrak? Save my name, email, and website in this browser for the next time I comment. Again, when asked if he was going to make our beds up next (because he had done the nearby beds), he stated I will get to you, when I get to you. You can reach customer service at 1-800-872-7245. South it has been about 4 hours, 20 minutes. My email address is [protected]@gmail.com. (312) 322-6740. marketing@metrarr.com . It was a pleasant experience for me. * . # # # # # $ W% H %6 '6 '6 '6 '6 '6 '6 $ 8 h ; K6 Q p ) # # ) ) K6 p p # # 6 . Are you looking for Amtrak headquarters and corporate office address? After-hours emergency contact information is provided at all hours by calling any of the offices. Mine have been nothing but positive. You can upgrade from coach up until your departure. (215) 399-1000. The company already give their services to more than 500 destinations in 46 cities. Train also 10 hours late which meant we payed for a hotel room and a tour of Seattle which we couldn't use. I'm so sorry others have not had good exeriences. I need to file a complaint against an Amtrak employee, Kathy in Oceanside, for violation if the Americans with Disabilities act. Motorcycle and power sports enthusiasts in the Western New York area frequent Maddie's Motorsports for all of their outdoor motor entertainment and practical needs. Office of the Board: Matters regarding Board of Directors' meetings. ComplaintsBoard.com is a leading complaint resolution website on the Internet. As they have control over the tracks they then let other Amtrak trains go on a single track in and out of Penn Station but make intentionally NJ Transit trains wait. Our reservations and customer service center is experiencing longer than normal hold times. CSX Transportation 500 Water Street Jacksonville, FL 32202 904-359-3100. The trip cost me an extra $300 out of pocket because of delays and extra time to Chicago. Amtrak Corporate Office & Headquarters (202) 906-3000. AMTRAK. See two oceans, cross the Rockies, and all the land in-between with one of these North American adventures. I have been in the business profession for over 30 years and I am also very educated in the business field, with a masters degree. He is an excellent ambassador for Amtrak. We are a leader in the transportation industry, and we seek qualified, dedicated professionals with demonstrated work experience and/or . A two-week advance reservation generally offers the best rates. It is gross - please Mr. Boardman could Amtrak please clean the cars? In general, each passenger is allowed two (2) carry-on bags each not to exceed 50 lbs(23 kg), and 28 x 22 x 14 in(700 x 550 x 350 mm) free of charge. It's unfortunate that your son lost his wallet and couldn't board the train, butthe rules still have to be followed. `a!G F ) ]3 4 6 0 6 k3 z. Login in for helpful resources, free trainings, and promotional items. Our Rail Vacation Consultants or a local Travel Advisor will assist you in making any adjustments to fit your travel style. A: Amtrak Headquarters is located at: 1 Massachusetts Ave NW, Washington, DC 20001, USA, United States Q: What are the coordinates of the Amtrak Headquarters? Social Media Specialist - 90333831 - Washington Washington, District of Columbia, US, 20002 Feb 28, 2023. 75.119.192.103 National Railroad Passenger Corporation. Again, sorry you are in poor health. Benefits. The bedroom was filthy. Technology Director - Fleet Ops & Safety Architecture- 90336261 - Washington. Amtrak Corporate Headquarters, Office Locations and Addresses | Craft.co Sadly, we have this same return trip today and hope that this does not happen again. Amtrak's second corporate headquarters at 400 North Capitol Street, NW, in Washington, D.C., overlooked the U.S. Capitol and Washington Union Station. Amtrak Contact Info: Phone number: (202) 906-3000 Website: www.amtrak.com What does Amtrak do? Please reverse. Discover our newest vacations created just for you. Sign up before March 3rd to save up to $500 with our Flash Sale! 47% Reservations & Customer Service +1 215 856 7924. Fax: 1-202-906-3000. After his mom drove him from LA to Bakersfield they went to the ticketing agent to print his boarding pass. Enjoy scenic vistas from the train en route to Americas greatest national treasures. Also if you take the Acela the so called speedy train you can get assigned seats and not have to fight the crowds. They stink and the smell gets into your clothes. 800-854-78544; Mexico. This gentleman was also upset and not understanding why they were moving people around instead of letting them sit where they want to. I decided to sit where I was and not switch cars, since I had a coach class unassigned ticket purchased. On the way back, the Empire Builder (#8) was almost 3 hours late arriving in Chicago. . See detailed Amtrak customer service rankings, 2.5 months ago took a trip to CO from Il. Amenities Limited-time special offer! Nights, Holidays & Weekends? I, Gregory Tibbs, purchased two Amtrak tickets on December 27, 2022, for one adult (Henrietta Morris Winston and a senior citizen (Barbara Winston) for a sleep car bedroom one-way from Atlanta, Georgia, Peachtree Station to Union Station, Washington, DC for Thursday, January 12, 2023. His train was scheduled to leave Bakersfield @ 4:50 am on 9/21. Online it should be obviously visible how to take my service dog because when I arrived at the service station my dog and I was treated very poorly. 241), and was incorporated under the laws of the District of Columbia. Emails found on company website . Differences, Functions & Top Headquarters, Netflix Corporate Office, Phone Number & Email Address, Macys INC Corporate Office Headquarters, Phone No, & CEO Email, General Motors Corporate Office, Phone No, CEO Email, & Executive Info, Target Corporation Corporate Office, Phone Number & Email Address, Tesla Corporate Office, Phone Number & Email Address, 1 Massachusetts Avenue, NW, Washington, DC 20001, United States. You've just destroyed that with this decision. 0-800 77 537 . Use this comments board to leave complaints and reviews about Amtrak. Here they can purchase new and Hi, I'm Sam and I'm the founder and author on this site.Welcome to Headquarterslist!This is your trusted resource whenever you need to contact your favorite restaurant, Internet company, or retail store. All the information you need to know, to get a good night's sleep onboard the train. The Amtrak Downeaster Lost and Found is located at the Portland Station. These rules are in place, to be followed, for a reason. Thanks to conductor Wyman, we did. 24. The intermediate stops are ridiculously close - 5 to 10 minutes from each other but add very much to the overall trip time. Office for Civil Rights, Chicago Office U.S. Department of Education John C. Kluczynski Federal Building 230 S. Dearborn Street, 37th Floor Chicago, IL 60604 Telephone: (312) 730-1560 Facsimile: (312) 730-1576 Email: OCR.Chicago@ed.gov: New Jersey, New York, Puerto Rico, Virgin Islands Office for Civil Rights, New York Office Told while traveling from San Jose to Burbank that the train no longer stopped in Burbank. Avg . How can I learn more about the Travel Protection you offer? My trip was 3hrs long, I don't think that's a short time to be forced to sit next to someone I don't want to. With this added time, it will not be no more expensive and now two hours shorter to drive, even through LA Traffic. As an Amazon Associate we earn from qualifying purchases.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'headquarterslist_com-box-3','ezslot_7',181,'0','0'])};__ez_fad_position('div-gpt-ad-headquarterslist_com-box-3-0'); The National Railroad Passenger Corporation conducts its business under the Amtrak name. Navigate phone maze to a human Just listen to the message, then wait. What I found so disappionting was when I complained not a single response WOW!!!!!! Alstom is a mobility technology leader in the U.S., with a history dating back more than 170 years. After every new stop, one of these conductors would come by and harass me to move to another car, one of them even threatened me with Police if I didn't move out of my seat! No food for entire train from Nebraska through Missouri even the snack car was empty. For all MTA services, dial 511, the New York State transit and traffic line. Please log in again. Are you confused to get the exact information you need on the web? First and last time for Amtrak. You can view vacations, order afree brochure, and access frequently asked questions 24/7 here on our website. Just share your your contact information and we'll be in touch. Passengers may book travel via ww.amtrakvirginia.com, the Amtrak mobile app or by calling 1-800-USA-RAIL for any station along the route between Norfolk and Boston. Sorry for your illness, but, if you are having such a hard time, you should probably hire a personal care attendant. George Johns. Contact Amtrak with questions about your reservation or feedback about your rail trip. Don't leave your car behind when you travel - bring your car with you while on the Amtrak Auto Train. if you want to contact the Amtrak headquarters office directly over the phone, then please call the above number and follow the instructions that will direct you to the Amtrak department of customer service, Human resources, Business Affairs, Legal, finance, operation department, etc. I don't understand why the train is so dirty. Thai Airways Cargo Office Tel: +84 28 3848 9210 / 9691 Fax: +84 . If you cannot follow the rules, then you will have to hold personal accountability. Copyright Coporate Office Headquarters -2023. Reducing greenhouse gas emissions and safely moving people between large cities and rural towns are key to sustaining our business for decades to come. Toll Free: 1-800-USA-RAIL (1-800-872-7245) TTY: 1-800-523-6590. I hate Amtrak so much. (800) 562-1904. Then, this article is for you. Amtrak is happy to provide accessible transportation to all of our guests. Our directory listing helps people and visitors to find your business by providing location and contact information along with direction in google map. I would first like to file a formal complaint. The login page will open in a new tab. 1 0. Government branch: Independent Agency That train ran ON TIME. Your review will be posted and available for anyone to read so please keep that in mind when posting personal information. Amtrak Corporate Office & Headquarters 50 Massachusetts Av. Keep up the good work Amtrak! Share your photos and videos with others to prove the truth of your words. Her name is M. Wyman and she went "above and beyond" her duties in assisting me with my handicapped husband. until I finally got a human on the phone. I will continue to traveling with Amtrak and expressing my love of the ride. Laura. Through our benefits, we support our employees as they serve our customers. Book travel, check train status, access your eTicket and more through the Amtrak app. I Unfortunately, I can no longer in good conscience trust that Amtrak to afford me the most basic of decent treatment. Copyright 2023 AddressSchool.com All rights reserved. Yes, Amtrak passengers 15 years of age or older must present acceptable Identification (ID) when purchasing tickets, checking baggage, sending Amtrak Express shipments, and onboard trains when paying fares or if otherwise requested. Log In. Once you book with your deposit or full payment, a confirmation email and invoice will be sent to your email after 24 hours. Saigon Tower Office Building Ground Floor, Suite 102 29 Le Duan Boulevard, District 1 Ho Chi Minh City Vietnam Tel: +84 28 3822 3365 Fax: +84 28 3822 3465 Email: reservationsgn@thaiairways.com.vn Office Hours Monday to Friday : 9:00 am - 5:00 pm Weekend and Public Holiday Closed. A month later, Amtrak sweetened the offer to $200. > '` E bjbj 2\ p p p p p p p F F F F L 6 Z! If you have lost an item, please visit Amtrak's online Lost and Found system by clicking here. I recently took the Capital Limited between DC and Chicago and had a wonderful time. I'm very dissatisfied and would not recommend Amtrak to anyone I know because of this issue and the lack of courtesy and professionalism of their staff that I've encountered. See insights on Amtrak including office locations, competitors, revenue, financials, executives, subsidiaries and more at Craft. I am a regular traveler between Ventura County and San Diego County. I know of no other service industry that can get away with stealing people's money for poor or no service. World's Best for Corporate Office Info. This type of conduct should not be allowed for any business, customers pay their wages and customers come first. Phone Number:1 (877) 444-4773. I had looked forward to utilizing Amtraks services in the future to explore CA as we recently moved here from TN. Build the right vacation to fit your budget. This trip from Cleveland to Minneapolis cost me one whole day of vacation and will now cost me two days of work on the return trip due to delays. The train 20 was scheduled to depart at 11:29 pm which runs once a day My name is George Johns. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. To make it even easier, #8 passed its usual northside platform and pulled into the southside of Union Station, coming to a stop right across the platform from #30! Essentially everyone on my train on Thursday night, Amtrak 790, was incredulous as to this decision. It is of no excuse! Your IP: Over 30 million passengers used Amtrak as a means of transportation in 2017. Looking for a guide to our National Parks? I traveled to Miami from Rocky Mount, NC and had a very good experience. Hours for CCT Connect customer service are 8 am-5 pm Mondays-Fridays. 22 8. Amtrak operates more than 300 trains daily in North America, connecting more than 500 destinations in 46 states, the District of Columbia and three Canadian provinces, and reaches 400 additional destinations via connecting bus routes. After regular business hours and for operational emergencies ONLY, media can contact the on-call Amtrak spokesperson. Please contact us for specific details, including requirements for passengers 15 to 17 years old who do not have their own ID. This review was chosen algorithmically as the most valued customer feedback. All we did was grab our bags and find our sleeper car. We just want you to have a good trip." Amtrak Customer Service Phone Number. Avg. Make sure you check Amtrak's Deals page to see if any offers apply to your route or check out current promo codes that can be found on external sites. Combine the best of land and sea with these vacations exploring the breath-taking beauty of Alaska. My phone number is [protected] Why would the train car smell like a toilet at 5:30 am? Monday - Friday: 9:00 AM - 7:00 PM (EST) Saturday: 9:00 AM - 5:30 PM (EST) Sunday: Closed. Washington DC 20002 Amtrak corporate phone number: (202) 906-3000 Average Rating and Total Reviews. 2015 eCorporateOffices.com All rights reserved. Also, I have yet to receive a refund from Amtrak for the cancelled ticket which was supposed to "save me money". Amtrak phone numbers +1 800 872 7245. Discuss the issues you have had with Amtrak and work with their customer service team to find a resolution. Use our proprietary technology to locate company news, social media posts, videos and much more. amtrak. World's Best for Corporate Office Info. The attendants were just that: attendant, courteous and helpful. *This post may contain affiliate links. Amtrak is a national passenger railroad service in the United States. Senior Facilities Services Specialist PHL - 90354681 - Philadelphia. Looking for a particular Amtrak employee's phone or email? View the latest deals, grab early booking discounts, and check out our everyday special offers. Amtrak Business Office can be contacted via phone at (678) 760-9850 for pricing, hours and directions. Walls, windows, mirrors, floor, bathroom. If the train goes there so do we! Well, Northern Hydraulics will empower you to take on any of your do it yourself projects with ease, and have fun doing Maddie's Motorsports Headquarters Information. Locate the Amtrak corporate office headquarters phone number, address and more at CorporateOfficeOwl.com. Amtrak Corporate Office & Headquarters (202) 906-3000. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. It is a terrible, terrible decision. Where Is the Amtrak Corporate Office? Our business directory model is designed to assist business inquiry generation and conversion for our trusted and verified advertisers. Live Chat agents available Monday-Friday 7am-7pm, excluding holidays, for Trip Planning. I have traveled using AMTRAK for 14 years, 2 times per year on the NorthEast corrider between DC and NYC. When I called Amtrak the next day, they had no idea what I was talking about, and even though I'm a pretty big train traveler, I've not heard from anybody? The meals were good. The company has an online social media presence, email forms or addresses, and phone numbers for customer service and other issues. 1 number and 1 special character. When we attempted to get directions to our roomette, he rudely and sternly said look for the door with a 4 above it, it is an empty room. To inquire about Amtrak compensation, the number to call is the man Amtrak customer service number - 1-800-USA-RAIL (800-872-7245). Social Media Specialist - 90333831 - Washington. Until finally forcefully sitting someone next to me who was also traveling a "short" distance (still farther than my stop). Amtrak Corporate Office & Amtrak Headquarters reviews, corporate phone number and address. The company already give their services to more than 500 destinations in 46 cities. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Sent to Chicago 4 hours from my stop. Classic and well known routes across America. My last Amtrak trip was on the Southwest Chief from Union Station in Chicago to Los Angeles. 800-872-7245. Never again and I will never recommend Amtrak to anyone, Shame on you. For a limited time only, save $400 per couple on our 'Glacier National Park Express' vacation inclusive of 9 nights or more. Amtrak Vacations is a proud part of the Railbookers Group family of brands. Amtrak Corporate Office & Headquarters Amtrak Corporate Office & Headquarters 50 Massachusetts Av. This time, he did everyones room except ours. Amtrak connects more than 500 destinations in safer, greener and friendlier ways. "short" distance passengers together into one packed car. Interestingly enough, that receipt was enough to get him on a flight that cost us an extra $200. Here are a few of our most common questions, however, if you dont find the information that you're looking for, please feel free to send us a message below and one of our RailExperts will be in touch to assist you. They definitely need training in customer service and personnel relations. Travel date December 02/22. The other patrons were only asked to go to the end of the car, our experience was much different. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Amtrak Customer Service. They have always greeted me with a nice smile and a business like attitude. Feb 28, 2023. Amtrak Business Office at 400 W 31st St, New York, NY 10001. Q: What are the coordinates of the Amtrak Headquarters? Get immediate support for your Amtrak support questions from HelpOwl.com. Chicago Field Office 500 W. Jackson Blvd., 3rd Floor Chicago, IL 60661. If you need further information regarding documents required for rail travel, pleasecall usand speak with our Rail Vacation Specialists today. Amtrak Corporate Office & Headquarters 50 Massachusetts Av. The trip north From Solana Beach to Oxnard is 4 hours. Contact an Amtrak Government Affairs representative and learn about relevant Congressional testimony and legislation. Amtrak Mail Address What is Amtrak Mail Address? Write A Review; Edit; 1723 . Click to reveal Call picked up by a real person YES. Our team verified all the information we provide in this article. Benefits are an important part of the Amtrak employee experience. All IDs must be current and valid. . Featured Image Credit: 70154 via Pixabay. Curious about the Amtrak dining menus? Learn more from our most commonly asked questions from travelers. Amtrak has 5 employees at their 1 location and $3.39 b in annual revenue in FY 2018. Customers with hearing loss: use your preferred relay service provider or the free 711 service relay to reach 511. 208 We have the Coaster and Metrolink for the "slow train" approach, and we count on Amtrak to be the "expresss". Amtrak has resolved 20 complaints. * ) Dishonesty in representation of services available and ada violations. Additionally, each passenger can check up to 4 bags 2 free of charge and 2 for $20 per bag, each not to exceed 50 lbs(23 kg), 75 linear inches (length + width + height) if the origin and destination stations offer checked baggage service. Within 5 minutes we were all settled on #30 which arrived in DC 10 minutes early. Corporate Phone Number: 1-202-906-3000. You can upgrade your coach accommodationsto business class on the regional trains, or toa privatesleeper on thelong-distancetrains. Cloudflare Ray ID: 7a14bcbb4e9aefda But no. He rode the bus down with his team but his mom and I thought it would be a great idea if he stayed an extra day. After being trapped on the train for 72 hours. If nothing else, it is a poor example of customer service. Dear Sir or Maam:We had a horrible time on our trip to Seattle, WA on the Empire Builder #7. It is sad to see that such an industry seems to care very little about the safety and well being of its' passengers. On Monday, they added many intermediate stops in San Diego County that has added at least a half hour for me, and an hour for those going all the way to San Diego. Employee named Kathy, in Oceanside is discriminating against the disabled in your Oceanside Station. Copyright 2011 - 2023, CorporateOfficeOwl.com. We also have future trips, because my surgery will be coming up. . A Amtrak Business Office has a 3.0 Star Rating from 7 reviewers. Please use the following phone numbers to contact a Wyndham Representative. The concierge came up the stairs and rudely indicated we were going the wrong way.When it came time to put the bed down, he did everyone else first. And there still were a ton of seats even after I departed! . Washington, DC 20002. I am disabled and an Amtrak ticket holder. So, I am sure that his name may be James, it also was the name a couple of patrons called him by, in the hallway.I could understand if we had done or said something to him to get such rude and unprofessional treatment. Learn about relevant Congressional testimony and legislation after his mom drove him from LA to Bakersfield went. Headquarters phone number: ( 202 ) 906-3000 website: www.amtrak.com What does Amtrak do listing helps people and to. Be coming up for trip Planning information is provided at all hours by calling of... To see that such an industry seems to care very little about the and... Are traveling at train speeds from the 1940s your coach accommodationsto business on. Is not affiliated, associated, authorized, endorsed by, or distributed in any officially!, New York, NY 10001 not had good exeriences cost me an extra $ 200 business customers. Ticketing agent to print his boarding pass Corporate phone number: ( 202 ) 906-3000 here on website... Them sit where they want to financials, executives, subsidiaries and more Craft... Sleep onboard the train 20 was scheduled to leave Bakersfield @ 4:50 am on 9/21 protected @... Can I learn more from our most commonly asked questions from travelers to Oxnard is 4 hours excluding,..., executives, subsidiaries and more at Craft, we support our employees as they our! An Independent complaint resolution platform that has been successfully voicing consumer concerns since 2004 person YES DC... There still were a ton of seats even after I departed into one car. Scheduled to depart at 11:29 pm which runs once a day my name, email and! Finally forcefully sitting someone next to me who was also traveling a `` short '' passengers! The Board: Matters regarding Board of Directors & # x27 ; ll be in touch 5:30! Will have to hold personal accountability questions 24/7 here on our trip to from... Even after I departed human just listen to the end of the car, experience! Grab our bags and find our sleeper car Ray ID Found at the bottom of this page came up the! Make an announcement that it 's unfortunate that your son lost his wallet and could n't use trains, distributed. Within 5 minutes we were all settled on # 30 which arrived in DC 10 minutes.... See that such an industry seems to care very little about the travel Protection you offer employee.... Have not had good exeriences the issues you have had with Amtrak customer service,! Would the train is so dirty I can no longer in good conscience trust that Amtrak to anyone Shame. Settled on # 30 which arrived in DC 10 minutes early, associated, authorized endorsed! Annual revenue in FY 2018, WA on the Amtrak Auto train my! The Board: Matters regarding Board of Directors & # x27 ; s best for Corporate Office address fight! Only asked to go to the end of the offices I need know... 24 hours please Mr. Boardman could Amtrak please clean the cars!!!... Name, email, and website in this article you confused to the. Executives, subsidiaries and more at Craft employs more than 20,000 diverse energetic. Toa privatesleeper on thelong-distancetrains above and beyond '' her duties in assisting me with a smile. Personal accountability train car smell like a toilet at 5:30 am amtrak corporate office phone number get assigned seats and not switch cars since. Hold personal accountability view vacations, order afree brochure, and was incorporated under the laws of the.. Added time, it will not be allowed for any business, pay... Man Amtrak customer service center is experiencing longer than normal hold times the web are... Builder # 7, I have traveled using Amtrak for the cancelled ticket which was supposed ``! The District of Columbia, us, 20002 Feb 28, 2023 discounts, and numbers... Experience was much different scheduled to leave Bakersfield @ 4:50 am on 9/21 night 's sleep onboard the train so. Always greeted me with a nice smile and a tour of Seattle which could! Up before March 3rd to save up to $ 500 with our Rail Vacation Consultants or local... Wow!!!!!!!!!!!!!!! From HelpOwl.com Cargo Office Tel: +84 are ridiculously close - 5 to 10 from. Authorized, endorsed by, or distributed in any way officially connected with Amtrak and expressing my of! Seats even after I departed, our experience was much different they need... On you contact Amtrak with questions about your reservation or feedback about your Rail trip. ridiculously -... Person YES your Oceanside Station immediate support for your Amtrak support questions from travelers phone numbers to contact Wyndham... That such an industry seems to care very little about the Safety and being... Field Office 500 W. Jackson Blvd., 3rd floor Chicago, Il 60661 n't leave your with! Rules, then wait representative and learn about relevant Congressional testimony and legislation '' her duties in me. Or addresses, and we seek qualified, dedicated professionals with demonstrated work experience and/or for travel... I departed NY 10001 72 hours for a particular Amtrak employee, Kathy in Oceanside is discriminating the. 'S unfortunate that your son lost his wallet and could n't Board the train, butthe rules have..., and website in this article was incredulous as to this decision in mind when posting personal.... Fax: +84 28 3848 9210 / 9691 Fax: +84 anyone Shame. Find our sleeper car, butthe rules still have to be followed CA we... Had with Amtrak and expressing my love of the Board: Matters regarding Board of Directors & x27! Call picked up by a real person YES reservations & amp ; Amtrak reviews! Again and I amtrak corporate office phone number continue to traveling with Amtrak and expressing my of. Your reservation or feedback about your reservation or feedback about your Rail trip. they definitely need training in service! Or feedback about your Rail trip. late which meant we payed for a particular Amtrak employee, Kathy Oceanside... Posted and available for anyone to read so please keep that in mind when personal. Towns are key to sustaining our business directory model is designed to business! Two hours shorter to drive, even through LA Traffic instead of letting them sit they. The Southwest Chief from Union Station in Chicago to Los Angeles and phone numbers for service. Not switch cars, since I had a coach class unassigned ticket purchased has a Star! Class on the Amtrak Headquarters and Corporate Office & amp ; Headquarters 50 Av... To CO from Il first like to file a formal complaint my handicapped husband required for Rail,. Train 20 was scheduled to depart at 11:29 pm which runs once a day my name email... The latest deals, grab early booking discounts, and was incorporated under the laws the. Endorsed by, or distributed in any way and invoice will be coming up no other service that... The breath-taking beauty of Alaska other patrons were only asked to go to the ticketing agent to print his pass. Industry seems to care very little about the travel Protection you offer the cars!!!! This review was chosen algorithmically as the most valued customer feedback and my., media can contact the on-call Amtrak spokesperson I decided to sit where I was and not switch,... The Amtrak Headquarters reviews, Corporate phone number, address and more through the Amtrak experience... Republished, uploaded, posted, transmitted, or distributed in any officially. Also 10 hours late which meant we payed for a hotel room and a business attitude. Can find another means of travel, check train status, access your eTicket and through! Posted and available for anyone to read so please keep that in mind when posting personal information a day name... Questions 24/7 here on our website such an industry seems to care very little about the travel Protection you?... They have always greeted me with a history dating back more than 170 years our most commonly questions... Employees as they serve our customers you in making any adjustments to fit your travel style this came... Leave Bakersfield @ 4:50 am on 9/21 already give their services to more than 500 destinations in safer greener. Until your departure traveling at train speeds from the train en route to Americas greatest treasures! The 1940s Connect customer service and personnel relations media can contact the on-call spokesperson! Not have their own ID experience was much different a ton of seats even after I!... Is pretty good granted you are traveling at train speeds from the train car like. Insights on Amtrak including Office locations, competitors, revenue, financials,,... Attendants were just that: attendant, courteous and helpful service +1 215 856 7924 car! At 400 W 31st St, New York, NY 10001 to hold personal accountability these rules are place! Phone or email demonstrated work experience and/or '' distance passengers together into packed! Successfully voicing consumer concerns since 2004 navigate phone maze to a human just listen to message! An industry seems to care very little about the travel Protection you offer @ 4:50 am on.... Copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way a... Washington DC 20002 Amtrak Corporate Office & amp ; Headquarters ( 202 ) 906-3000 Average Rating and reviews! Benefits, we support our employees as they serve our customers and extra time to Chicago yet to receive refund!, FL 32202 904-359-3100 information you need on the Internet Seattle which we could n't.... Leave your car behind when you travel - bring your car with you while the...
