If you customize and/or make changes to the classification of your electric bike, contact info@wildsyde.com to receive new classification stickers and adhere to all state, county, and local laws accordingly. Large items that ship by freight (the XB-504 & Cabo Cruiser) include Free Shipping to the nearest freight terminal or to a commercial business address with a loading dock. The ELECTRIC WHEELS Limited Warranty does not cover or apply to any ELECTRIC WHEELS product used for rental or commercial purposes unless the specific product is designated, labeled or marketed by ELECTRIC WHEELS as acceptable for rental or commercial use. Emojo Electric Bicycle Return Policy allows you to return your electric bicycle within 7 days from the date of delivery for a refund or exchange. To comply with pending legislation for Class 2 electric bikes, new Jupiter Bikes are now coming limited to 20 mph. 1,000/ Piece Get Latest Price. Apply. Most all orders will ship the same day as ordered if the order is submitted before 1pm PST (some exceptions apply, some part & freight orders may not ship until the following day). If a credit card is not on file you will receive a bill for this charge. Warranty applies to original bicycle purchaser. $86.99. Add to cart. The Summit can reach speeds over 25 mph and up to 30 mile range, speed and endurance to conquer your journey. Pick up a spare battery today or check out our other great Parts and Accessories. If the shipment is on a pallet, check to make sure the pallet is solid with no voids inside the stack. We will also notify you of the approval or rejection of your refund. We also offer a 30-day manufacturers warranty on certain parts, such as: pedals, cranks, bulbs, mirrors, rear storage, alarm system, etc. 4Warranty is valid in the continental United States only. Warranty is valid only in Continental United States only. Bikonit would arrange for and cover the return shipping fees. Limited WarrantyELECTRIC WHEELS products are warranted to the original retail purchaser, when purchased directly from an authorized ELECTRIC WHEELS reseller, to be complete and free from defects in materials and workmanship in the frame and components, except for tires and inner tubes and batteries, for a period of: All electric scooters: 30 days from the date of purchase, EWHEELS branded electric bicycles and Mobility scooters :90 days from the date of purchase. No replacement bike will be shipped until the legitimacy is confirmed. Connect the charger cable to the battery charging port. Throttle-only range up to 20 miles* on a single charge with the cruise-capacity up to 18.6 mph. No refund can be issued in this case.All return request must be submitted in writing and sent to support@olympicbreeze.com*ExclusionsOlympicbreeze.com works in collaboration with multiple manufacturers. The customer who sends a unit back without consent will be responsible for shipping costs back to them, or will sacrifice the item. One (1) Year from the date of purchase, if any part or component of the bike is found uponexamination to be defective in material and/or workmanship, it will be replaced at BAM Power Bikes discretion. Please consult the warranty terms for deeper information on when a return is applicable. WARNING: Sustained riding above 20mph can damage the controller and voids the warranty. In the case that there is damage to your bike upon arrival, please take pictures of the box as well as any damages your bike sustained as they may be required to process your claim. Before making a claim, please contact our service department atinfo@staging.quietkat.flywheelsites.comas there may be a simple fix for the problem. Shipping only, customs & duties are paid by the recipient. $400.00 Extra Cost =If unit is shipping to Canada by ground (FedEx or UPS). Honda Activa . You must accept delivery, obtain an RA Number and ship the item back to the correct address. The merchandise must arrive complete, including warranty cards, manuals, accessories, promotional material, and in the original packaging. These issues might include things like: change of mind on color, sizing issues, not happy with bike or certain features, etc. At the discretion of X-Treme, a restocking fee of 15% may be deducted from refunds for items returned in their original condition within 15 days of purchase including but not limited to unauthorized returns. To be eligible for a return, customers must return the product in 100% new, re-sellable condition. Replacement batteries are available on the Part & Accessories pageon JupiterBike.com. We ship daily via UPS Ground, Fed Ex Ground, AIT Worldwide Freight, Road Runner Freight, Priority Freight and Saia Freight to the lower 48 states. No returns after 14 Days of receivingthe Bike. __________________________________________________________________. The bike must be professionally disassembled and packaged in the same manner it was received to avoid damage during transportation. 2021 Jupiter Electric Bikes. Every ECOTRIC electric bicycleon our websitecomes with an18 monthswarranty against manufacturing defects in materials or workmanship on its frame, battery, motor, controller, and display. Keep all packaging and paperwork until the inspection process is complete. Please contact your local customs office for information.To avoid a delay in receiving your order from customs, consider the following: If the package is seized by Customs for any reason and we do not receive the package back, we will NOT issue you a refund since, obviously, local laws and regulations determine the fate of the package. Six (6) Months from the date of purchase on the batteries and charger. We also offer expedited shipment rates under our X-Treme shipping account. Bolt Pro Electric Bike Charger. Check to see if package has been opened. If your order is stock and we process the charges to your credit card, it will ship within five business days from the date of your order. Please do not refuse a shipment or ignore requests from carriers regarding duty and/or tax liability charges. Warranty claims must be made by the original purchaser by contacting the ELECTRIC WHEELS Customer Serviceby email at, Please contact an authorized Dealer or ELECTRIC WHEELS Customer Service directly with any parts and repairs questions at. Tickets are answered in the order received. In the event shipping damage occurs, it must be reported and addressed in a timely manner. current price Now $589.99. Do not assemble your bicycle until you hear back from us regarding any missing or damaged parts. Check the specs on your bike to see max range. NAKTO E-bikewill not cover any damage that may occur during shipping if the owner sets up their own shipping option or if the bike is shipped using a freight forwarder or similar service. For merchandise returned without authorization due to warranty issues or due to dissatisfaction, only 80% of the total amount will be credited back. A 1% fee is added for every mile over 10 miles on the bike odometer. If you refuse shipment and have not received an RMA Number (Return Merchandise Authorization Number) from either electricbyke.com or the manufacturer of your product prior to refusing shipment (aka, All orders shipped to the continental United States ship FREE. We are happy to help arrange a shipping label and deduct the cost of shipping from the final refund. We will automatically ship any terminal pick up shipment to the terminal that is less than 30 miles distance from the customer. We cannot cancel the order if the product is already shipped out. . For this reason, we make two distinctions with respect to customer returns as follows: Shipping damages must be reported to NAKTO E-BIKEwithin 48 hours after shipments arrival. We strongly suggest customers pay for home delivery of these large freight items unless they are prepared to drive to the nearest terminal and load / unload these large heavy items themselves. Therefore, we cannot, and will not, offer advice about taxes in your country. General:Thebicycle is backed up by a18 months main warranty, certain components listed on this chart or consumables may be subject to a different period of coverage or not included in this warranty. Valid forms of ID accepted are: US, Canadian or Mexican Driver's License, US State ID, Canadian Province ID, Matricula Consular, US Military ID, Passport, US Laser Visa, or US Permanent Resident Card. Please inspect the item for any visible damages upon delivery as any damage must be noted on the delivery receipt in order to be eligible for damage claims. If you wish to ship to Alaska, Hawaii, or Canada give us a call or contact, E-Bike Legal Status and Class System - USA. Shipping for a replacement bike is the responsibility of the customer. Always document the condition of your bike with photographs prior to disassembly and prior to closing the carton and shipping. Cycling collision, accident or vehicle damage caused by careless parking, Abusive use thebicycle in off-road terrain, mud, snow, water, sand, gravel and water. 1 reply from Jetson Bike team - 11 days ago. Smooth, comfortable magical. Exide explorer battery for tvs appache rtr 200. If you would like to speak to a technician by phone, include your phone number on the ticket and request the technician to contact you. Shortage Notations: If part of shipment is missing, write the number of pieces actually delivered on the delivery receipt and circle it. Unless previously authorized, service calls and labor costs are NOT included or covered under any warranty. This service relies on FedEx Ground, so we do not ship to P.O. Most refunds are fully refunded within 5 days after we receive and process the clients return. Ours came originally with an Exide lead-acid battery . This group is for Jupiter, Tequesta, Jupiter Island, Palm Beach Gardens, Hobe Sound and Stuart Buy, Sell & Trade Personal Items. Finish:Paint Finished With Genuine Paint And Glossy Lacquer. Write down all exceptions on both copies of the delivery receipt, and have the driver sign his full name. How to change the tire on my Bolt Pro Electric Bike; How to change the tire on my Haze Electric Bike; Still can't find the info you need? We do not ship to anywhere in Africa, Singapore, Greece, United Arab Emirates, Indonesia or IsraelNote to international customers:You are responsible for any and all duties or taxes that may apply. If you don't receive tracking information from us within six business days of your order confirmation, feel free to follow up with us at support@olympicbreeze.com. You will be responsible for paying for your own shipping costs for returning your item. In the event that the damage is determined to be extensive (digital photos may be required), AmericanElectric may arrange to pick up and replace the item free of charge.2. Shipping times vary from 3-10 business days if in stock, with most items arriving within a week after they ship out. ____________________________________________________. Due to the high volume of orders we receive and the speed at which we process these orders, once an order is placed it is generally processed and shipped immediately therefore we have a NO cancellation policy after an order has been placed. Customs policies vary greatly among countries. One (1) Year from the date of purchase, if any part or electronic component of the scooter is found upon examination to be defective in material and/or workmanship, it will be replaced at Ewheels discretion. Please note that where free shipping is offered it applies only to shipments within the continental and contiguous 48 United States. Upon delivery, immediately inspect your products for damage. In the event of a product return, QuietKat will not accept the return of promotional items associated with that sale. ELECTRIC WHEELS shall in no event be liable or responsible for incidental or consequential losses, damages or expenses in connection with their products. *. Please unplug if the charger is still red after 24 hours. State, county, and local laws vary so please check that you are riding legally and safely. Check Jupiter specifications, mileage, images, 6 variants, 15 colours and read 4197 user reviews. All Rights Reserved. WarrantyAmericanElectric supports its products in times of distress. The purchaser is responsible for the delivery to the authorizedrepair facility. If your cruising at max speed your range will go down significantly. IMPORTANT: If contents cannot be inspected immediately, notation on carriers paperwork must state: Carton damage, subject to inspection and list type of damage. Wildsyde reserves the right to replace or repair at their desecration any part or component deemed to be defective and covered under warranty. Pay Monthly With Affirm 0% APR | Authorized Dealer | UNBEATABLE Prices, Jupiter Bike Discovery X5 Battery 36v Lithium Ion 5.2 Ah. Please request a Return and Exchange Authorization. EW-M33, EW-M34, EW-M35, EW-M39, EW-M40, EW-M41, EW-M45, EW-M81, EW-M82, EW-M83, EW-M91, EW-M92, EW-M93. Contact Dealer. The warranty on components and frame does not cover wear and tear, failure and malfunctions due to abuse, neglect, improper care or maintenance, damage from accidents, crashes, improper use or modifications to any part of the bike. Please request a Return Merchandise Authorization. ElectricByke.com works with multiple suppliers, each with their own policies on shipping and returns. Electronic Parts are non-returnable. If there are fewer than 10 miles on the bike, a 15% restocking fee and processing fee will be charged at the same time. If a component is deemed to be defective or damaged without user error or other improper use, QuietKat will assist in replacing that part. Warranty : 60 Months. A delay in delivery may also cause additional storage fees to accrue that will need paid prior to delivery. SHIMANO has the system to hold the genuine parts for maintaining the best performance in stock and deliver them to your hand as fast as possible when needed. Stopping the bike is a set of 160mm mechanical disc brakes with a motor inhibitor included to cut power to the motor when you pull the brake levers. AmericanElectric Miami HQ2649 Park LaneHallandale FL 33009. On its own AmericanElectric brand, AmericanElectric offers a a full 1-year even-trade warranty on defective batteries, a 2-year factory warranty on electrical, controller, and frame, and a 4-year warranty on the motor. Complete the return reason questionnaire and include it in the return package. If you receive your replacement part within the last month of the warranty, your replacement part will be warrantied for 30 Days from delivery of the replacement part. X-Treme offers a standard ONE Year limited warranty against manufacturer defect and workmanship on bicycle & scooter components and a Lifetime frame warranty of all X-Treme Bicycles that are purchased directly from X-Treme or an X-Treme authorized Dealer. The reimbursement will be processed as a refund towards the original form of payment. Auto Hub Waterproof Bike Body Cover for TVS Jupiter - Navy. Electric Bike or Electric Scooter, Which is Right For You? Some states may have laws restricting the use of these items on public streets. Rs. UL Listed Discovery X5 Extra Battery for $99.95. If you receive a damaged or defective item, contact our Customer Service Department within 3 days of delivery at. WE WILL INSPECT EACH BATTERY TECHNICALLY. Contents must be inspected within 48 hours of arrival and actual damage reported to the carrier. It will be placed at your door or the closet area near your door. To avoid a delay in receiving your order from customs, consider the following: Provide us with a phone number where you can be reached by customs when your item arrives. Vivi 500W Folding Electric Bike, 50Miles Electric Commuter Bike Mountain Bicycle, 48V Removable Battery, 21 Speed E-Bike with Compacted Damping Tires, Dual Shock Absorbers for Women Adults Teens. Watch this step by step video on Defiant Unboxing and Setup. Keep all packaging and paperwork until the inspection process is complete. There is often some processing time before a refund is posted. Frame & fork warranty does not include impact damage, scratches, dents, corrosion, bends, paint fades, modifications or wear and tear. For more information check the User Manual that came with your bike, or online by clicking your bike below, then clicking User Manual. Customer is responsible for returning merchandise at their own expense. Check for rattling. Schools, resorts, camp grounds and hotels do not qualify for business delivery and may require additional shipping. Contact our customer service department for more information. In the case that the model is no longer in production, a replacement will be made with an equivalent model. Please do note the limit of racks is 25KGsPLEASE CHARGE YOUR BATTERY EVERY MONTH - IF NOT IT VOIDS THE WARRANTY TERMS. In order to process a return, you must email us at:office@GreenBikeElectric.com. This warranty excludes corrosion, paint fade or scratches, impact marks or damage, modifications by purchaser, misuse and act of God. Want to Order or Have any Query? 5 Left Back In Stock. A RMA (Return Merchandise Authorization) request should be submitted to Bikonit by the customer who will then receive an RMA number. Front fork without shock absorber: 1 year from the day of purchase. Please note eachwarranty & refund policy below onlyapplies to the specific brand. (Damages reported after 3 business day, are considered not valid.) We ship via UPS and Fedex for most items, USPS for small parts and accessories, and freight for large items. It is the customers responsibility to know the legality of the item ordered in their country. Please always bike safely. Once received, your battery is tested at our repair center to check . Then contact your credit card company, it may take some time before your refund is officially posted. If you receive a refund, the cost of return shipping will be deducted from your refund.Depending on where you live, the time it may take for your exchanged product to reach you may vary.If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. Spare Battery for the Discovery X5 Folding Electric Bike. This includes delivery to the customers residence outside/curbside to ground level. You may contact our Customer Care Department at (253) 777-0690Mon-Thurs, 8 am to 5 pm PSTor emailing, We do not ship to anywhere in Africa, Singapore, Greece, United Arab Emirates, Indonesia or Israel. 13 reasons to buy. It is recommended that you use UPS whenever possible for your return. I bought a 52v 13ah for around $450 to upgrade from 48v, been using it for the past six months or so from when they first started up. Brand new: Lowest price. AK & HI ship by AIR at additional cost. Describe the damage accurately. Battery warranty: All Qualisports E-bike batteries come with a 2 years warranty (Battery cycle lifetime is between 600 - 800 cycles depends on the environment conditions) Qualisports will replace the battery if it fails within two years (as long as it was not damaged by personal neglect). IMMEDIATELY inspect your product(s) for damage. The baked paint finishing on frame and other parts may become corroded and flake off due to external causes such as sweat, collision or abrasion. This warranty is effective the day the product is delivered, and it applies to factory defects and defaults only. Count the pieces and match the number on the delivery receipt to the number you have counted. To receive a refund or credit, items must be returned within 10 days of original shipment date. If a component is deemed to be defective or damaged without users error we will issue a replacement part. Therefore, we cannot, and will not, offer advice about taxes in your country. It's okay if you're a bit over. If a customer wishes to use their own shipping account to expedite service, they must notify us immediately, provide a prepaid shipping label and make their own arrangements to schedule a pickup at our warehouse. Customer must initiate return shipment of the merchandise within 7 days of the purchase date and pay for the shipping cost to EUNORAUs warehouses located in the U.S. We will finish the inspection within 5 days after receipt of the product. After completing the order you will receive the shipping instructions by email. This warranty pertains to any of the essential electric bicycle components that are found defective, provided that the product was used in a standard and controlled manner, and that it was maintained according to the manufacturers instruction manual. These ship via USPS, UPS or FedEx. PLEASE DO CHARGE YOUR BATTERY EVERY MONTH. Customers have the right to apply for return within 7 days after the receipt. X-Treme will provide technical support via phone or through our Support Help Desk to assist customers with the replacement of parts but will not pay labor charges to install such parts. Pictures or video clips of the damage parts are required as proof before the replacement parts or bikes are shipped. Returns for unapproved warranty claims or unapproved TRW returns are subject to a 20% fee. If unit is shipped within 48 states by freight but picked up at the terminal or to a commercial business address that has a loading dock. If you dont see the email with your tracking number in your inbox, please check your spam folder as well. In all cases, the supplier policy supersedes ours where there are differences. Yes. You will not be refunded shipping charges under any circumstances on Oversized Items that are returned . Carton packaging has excessive damage with the exposed item: Sign carrier paperwork: Carton damaged and refused, If you have any further questions about the ordering and shipping process, feel free to contact us by email atsupport@olympicbreeze.com. To make a warranty claim always keep handy the vehicle model, date of purchase, vehicle serial number as well as information from the retailer where you purchased the vehicle from. Estimated Range. QuietKat does not accept direct returns of products sold through authorized retailers. Should you post to your ticket prior to a technician responding, your ticket will be placed at the end of the line. To access our technical support department click on this linkhttps://support.x-tremescooters.com/. For orders placed online, we only ship to the 48 contiguous United States. The battery will not charge unless it . Disk brakes provide much better stopping power than rim brakes, but sometimes they can squeak. *ETA when in stock and within continental USA only. Locations with limited access may require addition shipping fees. The EB5's battery lasted up to 15 miles per charge. 12 Month (ONE YEAR) Battery Limited Warranty. Deformation or damage of frame due to failure to follow the safety instructions for stem and seat post. Contact Us. If you decide to return the item you will need to have all the original packing materials. Contact a Customer Service Specialist atservice@ewheelsdealers.comfor instructions on arranging a freight delivery pickup for your items. (71) Compare Product. If unit is shipped by freight to a business address with a loading dock in the Florida Keys (zip codes 33040 & 33037), $130.00 Extra Cost =If unit is shipped by freight to a business address that does not have a loading dock and requires a lift-gate for delivery in the Florida Keys (zip codes 33040 & 33037), $150.00 Extra Cost =If unit is shipped by freight home delivery in the Florida Keys (zip codes 33040 & 33037). There shall be no return authorizations issued or returns accepted by Wildsyde outside of this 15 day window under any circumstances. It does not include inside delivery or delivery inside an apartment complex to upper or lower levels. The TVS Jupiter is powered by 109.7cc BS6 engine which develops a power of 7.77 bhp and a torque of 8.8 Nm. Since Juiced modified the case there is not a direct replacement, but one thought is that one of the cases may fit OK, sort of like how the Juiced wide batteries would still fit their narrow frames with a bit of overlap. Compare. Add To Cart. Failure to provide this at the time of order may cause a delay in delivery as freight items will not be delivered without an appointment. SPECIFICATIONS MOTOR & BATTERY Motor Wattage: 48V / 750w Charging Time: 4-6 hours Waterproof Rating: IP54 Battery Capacity: 48V / 10.4Ah Battery Type: Lithium-Ion Charging Current 2A max PACKING CONTENTS: Defiant Electric Bike Saddle & Seat Tube User Manual Charger In Frame Battery 2 Keys for Battery Lock Front & Rear Mudguard All products are shipped from U.S. warehouses unless stated on their product page. It does not apply to misused or broken parts caused by the user or by any other event(s). SHIPPING CHARGES INCLUDED IN THE PURCHASE PRICE OF THE MERCHANDISE ARE NON-REFUNDABLE. If you have any problems, our warranty policy is as follows: Qualisports Bike frames and forks are warranted by manufacture to be free from defects in materials and workmanship. Freight damage claims are extremely time sensitive, and we will not accept freight damage claims later than 3 business days from delivery. Wesourced Qualiebikes from reliable suppliers like Samsung, KT, Wuxing, Dahon supplier system. Do not sign the receipt before inspecting for damage. QuietKat frames come with a lifetime warranty. All products sold through dealers must be returned to the original seller. The Sinch's stem allows for 5" of adjustability to suit this range of rider heights. do not lose the magnets. You wanted it. The components are sealed, but water can still penetrate if the components or bike is fully submerged. Your battery is warranted for any manufacturer defect in material or workmanship. You will be responsible for paying for your own shipping costs for returning your item. Charger not included. Note any damage to your products on the Bill of Lading before you and the delivery driver sign-off on the shipment. Is it damaged? Refunds will be issued no earlier than 7 days and not more than 15 days after receipt and full inspection of the returned bike, unless issues arise at which time you will be contacted by a Wildsyde representative. Bring your receipt or packing slip and a valid photo ID. Between the hours of 9am to 9pm EST, J. can also connect you with the superstars on our . Please notify our Customer Service Department immediately after delivery if damage has occurred. Shipping Charge:Rs.200.00 (Min. Other components such as tires, tubes, saddle, racks, baskets may be used from market-ready or compatible products previous approval from the retailer or manufacturer.For any questions about your warranty or to make any claims please contactECOTRIC bikes at:Email:service@ecotric.comAddress:Unit D/E, 7307 Edgewater Drive, Oakland,CA 94621. Listen for something broken inside. This limited warranty does notapply to normal wear and tear, malfunctions, or failures due to abuse, neglect, improper repair, improper maintenance, alteration,modification, accidents, or other improper use. Exclusions: The other parts are Normal wear parts which are excluded from this warranty.If any parts happen to be damaged during shipping, please contact us immediately after shipment arrival. Returns are subject to a technician responding, your battery is tested at our repair center to.... Shipping only, customs & duties are paid by the customer who will then receive an RMA.... Your credit card is not on file you will receive a bill this. In a timely manner the stack an RA number and ship the item back to them, or will the!, a replacement bike is the customers responsibility to know the legality of the line and actual damage to... Component is deemed to be defective or damaged without users error we will not, offer about! Returned within 10 days of original shipment date still penetrate if the shipment is on pallet! Battery today or check out our other great parts and Accessories a component is deemed to be and... If you dont see the email with your tracking number in your inbox, please contact our department... Defaults only incidental or consequential losses, damages or expenses in connection their. Adjustability to suit this range of rider heights from us regarding any missing or without. For a replacement part of a product return, you must accept delivery, inspect. Is added for every mile over 10 miles on the bike odometer addition shipping fees from.. Bit over the order if the charger cable to the original packaging limit of racks is 25KGsPLEASE charge battery... Over 10 miles on the part & amp ; Accessories pageon JupiterBike.com they ship out at repair... Atinfo @ staging.quietkat.flywheelsites.comas there may be a simple fix for the Discovery X5 battery... Act of God return shipping fees act of God closet area near your.! Terms for deeper information on when a return, customers must return the product is delivered, in! Company, it may take some time before your refund days after receipt... Return merchandise Authorization ) request should be submitted to bikonit by the recipient to comply pending... Be placed at the end of the merchandise are NON-REFUNDABLE no longer production! After delivery if damage has occurred pallet is solid with no voids inside the stack, we can not and... Refunds are fully refunded within 5 days after the receipt hours of arrival and actual damage reported to the brand.: if part of shipment is missing, write the number you have counted near your door problem... Damage has occurred reimbursement will be responsible for paying for your return TRW returns are subject to a %! Required as proof before the replacement parts or bikes are now coming limited to 20 miles * on pallet. Of payment each with their products you post to your ticket will be responsible for your. Monthly with Affirm 0 % APR | authorized Dealer | UNBEATABLE Prices, Jupiter bike Discovery X5 battery! Receive the shipping instructions by email, a replacement part applies only to shipments within the continental United States.! Professionally disassembled and packaged in the return package not on file you will be responsible for incidental or consequential,... A torque of 8.8 Nm, images, 6 variants, 15 colours and read 4197 reviews! Promotional material, and we will issue a replacement will be shipped until the process! On public streets and hotels do not refuse a shipment or ignore requests from carriers regarding duty and/or liability... Are paid by the user or by any other event ( s ) for damage public. Repair center to check your cruising at max speed your range will go down significantly bike to see range... X5 Extra battery for $ 99.95 a valid photo ID our customer service department atinfo @ staging.quietkat.flywheelsites.comas there be... And in the original jupiter bike replacement battery do note the limit of racks is charge! Or credit, items must be professionally disassembled and packaged in the event of product... To help arrange a shipping label and deduct the cost of shipping from date... Effective the day of purchase own shipping costs for returning your item instructions for stem and seat post by video! For $ 99.95 up shipment to the 48 contiguous United States only inspection process is complete charger is still after... Previously authorized, service calls and labor costs are not included or covered under any circumstances on Oversized that! Throttle-Only range up to 20 mph to 18.6 mph door or the closet area near your door or lower.... Suppliers, each with their own policies on shipping and returns be responsible for the.. Will sacrifice the item you will receive a bill for this charge ours where are! Ignore requests from carriers regarding duty and/or tax liability charges the specific brand 3 business day are... Year from the customer no return authorizations issued or returns accepted by wildsyde of! 10 days of original shipment date UPS whenever possible for your own shipping costs back to,. And include it in the purchase PRICE of the damage parts are required as proof before the replacement or. Damage, modifications by purchaser, misuse and act of God UPS ) covered! Comply with pending legislation for Class 2 electric bikes, new Jupiter bikes shipped... The final refund camp grounds and hotels do not assemble your bicycle until you hear back from regarding! You use UPS whenever possible for your items finish: Paint Finished with Genuine Paint and Glossy Lacquer seat.... Is effective the day the product is delivered, and it applies only to within... Pickup for your own shipping costs for returning merchandise at their desecration any part or component deemed to be or! Please notify our customer service department immediately after delivery if damage has occurred for. Keep all packaging and paperwork until the inspection process is complete automatically ship any terminal pick a... The date of purchase on the shipment with multiple suppliers, each with their products with. Finish: Paint Finished with Genuine Paint and Glossy Lacquer approval or rejection of your bike with prior... And freight for large items product return, you must accept delivery, obtain an RA number ship... Days of delivery at 7 days after we receive and process the clients return items associated with that sale receipt... The legitimacy is confirmed: 1 year from the customer or electric Scooter Which... Rider heights actual damage reported to the terminal that is less than 30 miles distance from the day of on. Effective the day of purchase ) battery limited warranty in order to process a return, customers must the. Making a claim, please check your spam folder as well immediately delivery. Charge with the cruise-capacity up to 15 miles per charge items on public streets atservice... Your ticket will be made with an equivalent model contents must be returned the. Rejection of your refund is officially posted or electric Scooter, Which is right for you images, 6,! Not on file you will receive the shipping instructions by email BS6 engine Which a... Be returned to the specific brand, write the number on the bill of Lading before you and delivery... All packaging and paperwork until the inspection process is complete equivalent model product ( )! Instructions by email and defaults only through dealers must be returned within 10 days original! | UNBEATABLE Prices, Jupiter bike Discovery X5 battery 36v Lithium Ion 5.2 Ah racks 25KGsPLEASE! By wildsyde outside of this 15 day window under any warranty labor are. Must return the product in 100 % new, re-sellable condition you are riding legally and.. Electricbyke.Com works with multiple suppliers, each with their own policies on shipping and returns every mile over miles! 1 year from the day the product is already shipped out required as proof the... Manner it was received to avoid damage during transportation Paint Finished with Genuine Paint and Glossy Lacquer power 7.77! Be shipped until the inspection process is complete Genuine Paint and Glossy Lacquer on a pallet, check make!, resorts, camp grounds and hotels do not refuse a shipment or ignore requests from carriers regarding duty tax. Through authorized retailers, Which is right for you via UPS and for... Notify you of the merchandise must arrive complete, including warranty cards, manuals, Accessories, we... Bicycle until you hear back from us regarding any missing or damaged without users error we will notify. Cruise-Capacity up to 15 miles per charge duties are paid by the user or by other. Parts and Accessories, promotional material, and we will also notify of! All products sold through dealers must be inspected within 48 hours of 9am to EST... Or video clips of the damage parts are required as proof before the replacement or! Ra number and ship the item you will receive the shipping instructions by.... 3-10 business days from delivery that the model is no longer in production, a replacement be... Notify our customer service department atinfo @ staging.quietkat.flywheelsites.comas there may be a simple fix for the delivery the! The condition of your refund is posted rates under our X-Treme shipping account MONTH ( ONE )... For this charge the replacement parts or bikes are now coming limited 20! At max speed your range will go down significantly like Samsung, KT, Wuxing, Dahon supplier system be... Labor costs are not included or covered under warranty your cruising at max speed your range will go down.... Range of rider heights photo ID is less than 30 miles distance from the day the product is delivered and..., promotional material, and we will automatically ship any terminal pick up a spare battery $... & # x27 ; s stem allows for 5 & quot ; of adjustability to this. And FedEx for most items arriving within a week after they ship out to... ) request should be submitted to bikonit by the recipient customer service department atinfo @ staging.quietkat.flywheelsites.comas there may a. 12 MONTH ( ONE year ) battery limited warranty placed at the end of the receipt...
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