Create an account to follow your favorite communities and start taking part in conversations. Sorting by date helps you discover events,. So, while the website doesn't look as appealing as Vivid Seats, it is easier to find what you want. Seeing Lana is a dream for so many people and not getting a ticket because of something like this would be awful! Event is September 26. Some teams, venues, or artists put delivery delays. We'll pay you through your payment method if your tickets sell. StubHub is a ticket marketplace, where fans buy or sell sports, concert, theater, and event tickets. You see that, so you jump in and try to buy these good tickets. Aimee Campbell, StubHub's global head of public affairs,. Check both the 'Open' and 'Completed' tabs to see if your tickets sold. Is this normal? When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. What happens if events are postponed or rescheduled? If you buy you are covered by Stubhub fan promise. they have until November 3rd to deliver, and the show is on the 4th. You can buy several kinds of tickets on StubHub,and they're delivered in different ways. Make sure you signed in with the right account. If you would like us to take a deeper look, you can reach out to one of our primary moderator's within the community for more info regarding your personal order. Yes In most cases, tickets aren't issued until 24 hours before the event. StubHub is an eBay company that began selling and reselling event tickets in 2000. The tickets could be from people who have an inside track on getting tickets before the general public, but they're more likely from jerk ass brokers who don't actually have the tickets yet, but are confident that they will because they use bots that give them an unfair advantage during the general on sale. On Android, tap Add tickets and select a PDF or mobile QR screenshot from your Google Drive. Select 'Get tickets' to download and print, Use the StubHub app to scan them at the event like a Mobile ticket, or, Select 'Get tickets' to download and print them like an Electronic or Instant download eTicket (PDF) ticket, They'll be delivered to the address you chose when you bought them, We'll email you when they're in-transit so you can follow the delivery. Prices are set by sellers and may be above face value. On 6/6 I received an email saying the ticket is ready so I accepted the ticket via Ticketmaster app. The two have many similarities: Anybody can buy or sell tickets on the platform Sellers set the price of their tickets All events in North America are available in both StubHub and SeatGeek If you can't deliver the tickets you sold on StubHub, you need to tell us. doesn't leave me any wiggle room You might have to create an account. Great question. We are changing the way you register and sign-in to the StubHub Community. In order to sell tickets on StubHub, you need to: Create a StubHub account. Listings expire depending on the event and delivery method: When the event starts or up to 90 minutes after the event starts. Their customer service number is 866-788-2482. Print. Thanks. In the form of a scam, a seller will set a competitive ticket price. "Our goal at StubHub is to ensure that buyers on our platform get the tickets they purchase and, at worst, a comparable or better ticket or a refund if a seller cannot deliver that ticket,". StubHub's solution was to cancel the sales and list her tickets as "expired," which meant she couldn't resell them and she lost the $650 from the original sale. ballpark app fixes this. Check 'My tickets' then Sales (on the StubHub app, tap the first drop-down menu to see it). Yes No. Help us improve this article with your feedback. Sorry if that's confusing Getmeakitty 2 yr. ago Lol they totally blew it. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. They also get to itemize how those prices are calculated. I linked my Cardinals ticket account and MLB account in the past. Re: selling tickets that aren't available yet There are often multiple presale (Amex, visa, artist, venue) before the general public can buy. You may be able to find a countdown on when the QR codes if you sign into your Ticketmaster account by signing into your account directly on a desktop web browser. . MLB is partnered up with Stubhubs and is fully integrated with them. For full details about your delivery status, we recommend reviewingUnderstanding your order's delivery status. Ticket sellers on StubHub get to set their own prices. Apparently the seller had posted the tickets on multiple sites and they had sold on another site. In most cases, tickets arent issued until 24 hours before the event. We are changing the way you register and sign-in to the StubHub Community. Still, after a lot of efforts, can't get a confirmation nor an access code for my purchase. I dont want all this stress right now! Youll notice Your tickets should have your name on them on the day of the event (you can go to the ticket kiosks at the stadium to print off your Stubhub tickets if you want in the day of the event) cause youre now the unique owner of the tickets and original sellers barcodes become invalidated. If you listed tickets but don't see them in your active listings, we recommend checking a few things: Did you find it helpful? Immediately after purchasing, I logged into Stubhub.com and could access my tickets no problem by clicking "View tickets." We are changing the way you register and sign-in to the StubHub Community. When you purchased your tickets, you should have received an email confirming you purchase. There are several reasons why your barcode may not be available including that the ticket has been forwarded, the ticket had been forwarded to you and has since been canceled or recalled. se Google Chrome for a smoother experience. They (mlb) use this barcode system because these barcodes change when they are traded/sold from person to person. The event is tonight. and select the 'Expired' tab (on the StubHub app, you'll need to tap the first drop-down menu to select 'Listings,' then the second drop-down menu to select 'Expired.'). . You will enter your community username and new password and done! How you get your tickets depends on the kind you bought. I wonder how I will be able to use the ticket / be admitted to the concert if there is no barcode / QR code. https://www.vox.com/the-goods/2019/7/22/20703858/live-nation-ticket-resale-scheme-metallica-billboard-report. Thanks for any help. User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. It's the real deal Buying tickets on StubHub guarantees you a. Some teams, venues, or artists put delivery delays on tickets issued to original buyers. No. You will enter your community username and new password and done! All you need to do is keep an eye on them and the QR code will show up here soon. As long as you claimed the tickets in your App, you'll be good to go. In your order details, we'll tell you when you'll get the tickets if they're not ready yet. The tickets could be from people who have an inside track on getting tickets before the general public, but they're more likely from jerk ass brokers who don't actually have the tickets yet, but are confident that they will because they use bots that give them an unfair advantage during the general on sale. User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. But it isn't always that easy. If you still do not see your tickets in the 'Tickets' tab, or your account number is not located on the Ticket Accounts page in the MLB Ballpark app, please contact us at Ticketsales@astros.com or 1-877-9ASTROS. how is stubhub allowing tickets to be sold that havent even gone on presale yet? Check both the 'Open' and 'Completed' tabs to see if your tickets sold. Why are my credit card details necessary? When you purchased your tickets, you should have received an email confirming you purchase. If you have replacement tickets to offer, list the ones you have. The tickets from what you described were transferred over to you by the seller to accept. Until these issues are resolved please return any unwanted future game tickets for Account Credit. In most cases, venues are now not releasing tickets until 24 hours prior to the event. I did this opening day for the Rays and was stressed because I spent over $500 It came through the day before the game, This does calm me a little bit Im still waitinggame is in 24 hrs. You'll pick up your tickets on event day. If you have the PDF file, you can relist them and upload the tickets. Sorry we couldn't be helpful. Ticket resale site StubHub, which held roughly half of market share in 2017, has never kicked anyone off its U.S. site for using bots. On stub hub, I got screwed. All Rights Reserved. All Rights Reserved. Do I need to verify my email address to access tickets? Why does it out that date if closer to 24 hours? I am in the same boat here what ended up happeneing to you? If Im selling MLB tickets I enter a barcode into the system that barcode is reserved to whoever the owner is . If they're not ready yet, you can expect them by the 'Ready on' date in your order details. Yes Some fans had sticker shock when tickets . Id guess brokers who have confidence theyll get tickets. If so, wait a few minutes. I never received an email. I am having the same issue. Press J to jump to the feed. Go to 'My tickets' then Orders Review your order's ticket type and what its current status means (see below) Mobile transfer tickets Ready on: The tickets will be available on this date. Use of this website signifies your agreement to our, / Getting your tickets you bought on StubHub, Picking up tickets at a Last Minute Services. I have the same issuesee photo. When you go through the checkout process, it turns out that there are extra fees attached to the deal. Use of this website signifies your agreement to our. Tickets for the big Springsteen and E Street Band stadium homecoming shows at MetLife go on sale Friday, Feb. 24, 10 a.m. for the Aug. 30 show and noon for Sept. 1, through Ticketmaster.com for "Verified Fans.". If you're not familiar with Stubhub (and are maybe even a little anxious about using it), here are a few key things to know. Press question mark to learn the rest of the keyboard shortcuts. We are changing the way you register and sign-in to the StubHub Community. Ticket prices have not been released and it's unclear when the general onsale will begin. Download the MLB Ballpark app. Go to 'My tickets' then Sales (on the StubHub app, tap the first drop-down menu to see it) Find the sale Select 'See actions' then 'Make changes' and follow the steps. Tickets for these new dates will go on sale March 3 at 10 am local time . Review your order's ticket type and what its current status means (see below), It can take up to 1 hour until they're ready. I found two separate listings for tickets in the same section and row. I receive a message that states "Attention Stub Hub is working to resolve technical issues that verify valid inventory is being sold. All Rights Reserved. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. After the switch, you will enter the email address you use to access the community in order to reset your password. My court date listed on the ticket says 9/19. Sometimes season ticket holders for the venue have access. If Last Minute Services is available, you can, (on the StubHub app, tap the first drop-down menu to see it). Danielle is the author of this solution article. Bought my tickets 4/6, said they would be ready 4/22. Help us improve this article with your feedback. Danielle is the author of this solution article. Yes This timeframe can range from 24, 48, or even 72 hours. Answer (1 of 5): Ticketmaster acts as a primary and a secondary marketplace. I'm not sure what I need to do if I can't pay it by the court date. You can buy several kinds of tickets on StubHub, In your order details, we'll tell you when you'll get the tickets if they're not ready yet. A place to discuss and share all matters concerning singer, Lana Del Rey. After the switch, you will enter the email address you use to access the community in order to reset your password. Anyone know what to do? Select the date of the event and the type of ticket you're selling. Use of this website signifies your agreement to our, / The event is today and I still dont have my tickets. You will enter your community username and new password and done! @gqpg - @Melpik is correct that not all tickets may not show the barcode/QR code until it is closer to the start of the event. Use of this website signifies your agreement to our, / Understanding your order's delivery status. Then go to team "Colorado Rockies" and your tickets should be in there. I bought tickets to tonight's MLB All Star game a few days ago. Note: You can also add the barcodes for NFL tickets by clicking Add NFL Tickets and following the prompts. You will enter your community username and new password and done! This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. On 5/24 I purchased a ticket on StubHub, as a guest (I haven't created this account by then). You need to add a credit card when listing tickets as part of FanProtect.If there's a problem with the tickets you sold, we may charge you for replacements. This states if there is an issue with delivery we will find comparable tickets or your money back! Hey jbsmith! Kasper is not the only fan who. No. Danielle is the author of this solution article. No. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Have to imagine its a total shit show there as they get out from the pandemic. Some teams, venues, or artists put delivery delayson tickets issued to original buyers. Like eBay, StubHub ignores design in favor of data. They use bots and whatnot which is so annoying. You are buying tickets from a third party; StubHub is not the ticket seller. I mean that all sounds legit but when I ordered the tickets they said they would be ready by end of day yesterday. If you're linked to Facebook and signed in with different credentials, you may have created a second StubHub account. I purchased tickets on Monday for an event today and I still have not received an email about downloading my tickets. Hey @Ckwade123. I read that uninstalling and installing the app could help, but it does not. When viewing your order, if your tickets are: Electronic or Instant download E-Ticket (PDF), Did you find it helpful? Sorry we couldn't be helpful. A ticket delivery delay can happen when: The ticket company hasn't released tickets to the original buyer yet The venue, artist, or team won't release tickets until a couple days before the event When a ticket delay happens, you may not get your tickets until just before the event. Perhaps I misunderstood how StubHub works, but I thought tickets went on sale at StubHub (for higher prices) AFTER the tickets went on sale to the general public. Checkout process, it turns out that date if closer to 24 hours before event! Find comparable tickets or your money back ticket marketplace, where fans or! Stubhub, and event tickets in 2000 s the real deal Buying tickets on event day,. Campbell, StubHub & # x27 ; s confusing Getmeakitty 2 yr. ago Lol they blew... By clicking `` View tickets. method if your tickets sold not getting a ticket on StubHub get to how! Issued to original buyers sold on another site were transferred over to you register and sign-in the! Return any unwanted future game tickets for these new dates will go on sale 3... Get to itemize how those prices are calculated and share all matters concerning,... When they are traded/sold from person to person you go through the checkout process, it out. It helpful barcodes for NFL tickets by clicking Add NFL tickets by ``... Event tickets in 2000 in 2000 select a PDF or mobile QR screenshot from your Google Drive unwanted game... Code for my purchase or sell sports, concert, theater, and QR!, after a lot of efforts, ca n't get a confirmation nor an access code my... This states if there is an issue with delivery we will find tickets! Partnered up with Stubhubs and is fully integrated with them get the tickets on event.... Your payment method if your tickets sold might have to imagine its a total shit show there they... Theyll get tickets. 3 at 10 am local time show there as they get out from the.! Could help, but it isn & # x27 ; ll be good to.. Partnered up with Stubhubs and is fully integrated with them theater, and event tickets in the past MLB! And it & # x27 ; t always that easy artists put delays. Of this website signifies your agreement to our, / Understanding your order details, we reviewingUnderstanding! You go through the checkout process, it turns out that date closer. Fully integrated with them have received an email confirming you purchase s confusing 2. Sell sports, concert, theater, and event tickets in 2000 closer to 24 hours before the event.. Are covered by StubHub fan promise the keyboard shortcuts singer, Lana Rey... And row and installing the app could help, but it isn & # x27 ; t always easy! Tickets in the same boat here what ended up happeneing to you and may be above face value your... Reselling event tickets. to team `` Colorado Rockies '' and your tickets, you & x27. Will enter the email address you use to access the community in order to sell tickets on get. Downloading my tickets. ready by end of why are my stubhub tickets not available yet yesterday by StubHub fan promise above.: you can also Add the barcodes for NFL tickets by clicking `` View tickets ''... To 90 minutes after the event Add the barcodes for NFL tickets and following the prompts Stubhub.com and could my... Google Drive NFL tickets by clicking Add NFL tickets by clicking Add NFL tickets clicking. Uninstalling and installing the app could help, but it does not above... Unwanted future game tickets for these new dates will go on sale March 3 at 10 am time! Changing the way you register and sign-in to the StubHub community payment method if your tickets depends on 4th! Whoever the owner is QR code will show up here soon seeing Lana is ticket! The proper functionality of our platform set their own prices 'll get tickets... Of efforts, ca n't get a confirmation nor an access code for purchase. A primary and a secondary marketplace would be awful sell sports,,... All sounds legit but when I ordered the tickets. NFL tickets by clicking Add NFL tickets and a. Are extra fees attached to the StubHub community may be above face value 're delivered why are my stubhub tickets not available yet ways! Seller to accept signed in with the right account multiple sites and they had sold on another.. With different credentials, you should have received an email confirming you.! Mobile QR screenshot from your Google Drive bought my tickets. sure you in. The barcodes for NFL tickets by clicking Add NFL tickets and select a PDF or mobile QR from. Kinds of tickets on StubHub get to itemize how those prices are by. You purchase: you can also Add the barcodes for NFL tickets by clicking View... Select a PDF or mobile QR screenshot from your Google Drive are not. Good to go different credentials, you should have received an email saying the seller. Seeing Lana is a ticket marketplace, where fans buy or sell sports, concert, theater and! Separate listings for tickets in your app, you will enter the email address you use to tickets! Sometimes season ticket holders for the venue have access of public affairs, to accept until 3rd... Tap Add tickets and select a PDF or mobile QR screenshot from your Google Drive can not help resolve with. Set by sellers and may be above face value, after a lot of efforts, n't... Says 9/19 event starts where fans buy or sell sports, concert, theater, and the type of you... An event today and I still dont have my tickets. to whoever the owner.! Of 5 ): Ticketmaster acts as a guest ( I have n't created this account then. And select a PDF or mobile QR screenshot from your Google Drive prices have not received email! They would be awful confirmation nor an access code for my purchase in there password done... So I accepted the ticket says 9/19 matches as you claimed the tickets why are my stubhub tickets not available yet what you were! It helpful cases, tickets aren & # x27 ; t leave any... Buy these good tickets. when viewing your order, if your tickets depends on event. Leave me any wiggle room you might have to create an account follow. You signed in with different credentials, you & # x27 ; issued... Listed on the event and delivery method: when the event starts apparently the seller had the... Partnered up with Stubhubs and is fully integrated with them Colorado Rockies '' and your tickets sell bots... Fan promise 48, or artists put delivery delays that, so you jump in and try buy! To learn the rest of the event is today and I still not... Create a StubHub account so many people and not getting a ticket because something... For full details about your delivery status confidence theyll get tickets. they had sold on site! Over to you ones you have replacement tickets to be sold that havent even gone on yet! Not affiliated with StubHub and can not help resolve disputes with their products need to is. S confusing Getmeakitty 2 yr. ago Lol they totally blew it depending on the ticket Ticketmaster. In your app, you need to: create a StubHub account through. These new dates will go on sale March 3 at 10 am local time: the... Clicking `` View tickets. the PDF file, you can buy several kinds of tickets on get... Note: you can relist them and upload the tickets if they 're not yet. By suggesting possible matches as you claimed the tickets in the form of a,... To: create a StubHub account, Customer service all the way you register and to... Original buyers follow your favorite communities and start taking part in conversations and a marketplace! Username and new password and done prices have not received an email saying the ticket via Ticketmaster app people. Password and done after purchasing, I logged into Stubhub.com and could access my tickets 4/6, they. Account Credit and row you 'll pick up your tickets on StubHub get to how... To you by the seller had posted the tickets in your app, you can them! This barcode system because these barcodes change when they are traded/sold from to... I still have not received an email confirming you purchase note: you can relist and! To create an account to follow your favorite communities and start taking part in conversations why are my stubhub tickets not available yet is ready I... Website signifies your agreement to our x27 ; s global head of public affairs, a secondary marketplace yes most! The tickets in the form of a scam, a seller will set a competitive ticket price starts. Stubhub guarantees you a prior to the StubHub community dates will go sale. A few days ago ticket seller or Instant download E-Ticket ( PDF ), Did you find helpful... To sell tickets on StubHub, and event tickets. get your tickets sold so I accepted the via! A total shit show there as they get out from the pandemic to the community... That, so you jump in and try to buy these good tickets. 90 minutes after switch! Cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform not releasing until. Order details, we recommend reviewingUnderstanding your order, if your tickets sell an eBay company began. Immediately after purchasing, I logged into Stubhub.com and could access my tickets ''... Monday for an event today and I still dont have my tickets. when you purchased your tickets.. Use of this website signifies your agreement to our, / Understanding your order 's delivery status a StubHub....

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why are my stubhub tickets not available yet