Law360 provides the intelligence you need to remain an expert and beat the competition. /* Spanish Homepage footer */ Southwest Airlines Refunds Department P.O. Special Offers. Why dont I see my Transferable Flight Credit in My Account? So sad. Starting July 1, 2023 (12:00 a.m. CT), for Wanna Get Awayor WannaGetAwayPlusaward travel reservations: if you do not cancel your reservation at least 10 minutes before the flights original scheduled departure time, anypointsused for booking will be forfeited, along with anytaxes and fees associated with youraward travelreservation. I used the travel funds to schedule a flight in December. Had to purchase ticket on another airline but had to fly into airport 2-1/2 hours away from home. This is something to keep in mind if you think you might need to cancel again down the line. } font: italic normal 11px/1 Arial; 2023 Southwest Airlines Co. All Rights Reserved. Yes, if you cancel a flight booked with Rapid Rewards points, the points will go back to the Rapid Rewards account used to book the flight. My kids missed Christmas. Related: Battle of the Airlines: Why I think Southwest Airlines is the best. A transferable flight credit can only be transferred between two Rapid Rewards Members. Transferring Flight Credits Policy | Southwest Airlines Find the answers to your questions regarding unused travel funds, transferable flights credits, and more here in our Southwest Airlines Help Center. We think this is code for yet another DELAY! You will need the first and last name, email address, and Rapid Rewards Account number of the person you wish to transfer the Transferable Flight Credit to. However, if additional travel funds or a Southwest LUV Voucher is applied to the new ticket, the earliest expiration date of all forms of payment applies to the expiration date of the new travel fund. On its website, Southwest said it would "honor reasonable requests for reimbursement for meals, hotel, and alternate transportation" for those who incurred additional expenses as a result of impacted travel. color:#111B40; Yes, the entire amount of the transferable flight credit must be transferred. right: 185px !important; You may submit receipts via Email Us on Southwest.com. The recipient can then use the transferable flight credit to purchase a new ticket and is responsible for any fare difference. How will I receive reimbursement for expenses related to travel scheduled between December 24, 2022 and January 2, 2023? Will the airline go above and beyond as they've promised? Box 36611, Dallas, TX 75235 1611. html[lang="es"] div.footer div.flex-placement > div:nth-child(9) { Only one transfer per Transferable Flight Credit is allowed and once a flight credit is transferred, it cannot be reversed. html[lang="es"] div.footer div.flex-placement > b:nth-child(7) { html[lang="es"] .header-flyout--promo-section .link--text div { font-size: 12px !important; } Southwest Extends 2022 Companion Pass & Status. The catch: Only refunds or credits from flights canceled after December 3, 2019 will be shown. (opens popup). The good news is that Southwest does offer travel funds refunds in certain situations. May not be available for the full duration of flight. Timing is a big question, too. Flight credits unexpired on or created on or after July 28, 2022 do not expire and will show an expiration date until our systems are updated. We are working to reimburse optional travel charges (examples could include: EarlyBird Check-In, Upgraded Boarding, Pet Charge, Unaccompanied Minor service charge, Excess/Oversize Baggage, etc.) Am I transferring the ticket with the same itinerary to someone else? Law360 may contact you in your professional capacity with information about our other products, services and events that we believe may be of interest.Youll be able to update your communication preferences via the unsubscribe link provided within our communications.We take your privacy seriously. Law360 takes your privacy seriously. Offer ends 3/13/2023. Southwest has committed to refunding travelers whose flights were canceled between Dec. 24 and Jan. 2 as well as reimbursing customers for extra costs like last-minute flights on other carriers, rental cars, hotels, and meals. } white-space: normal; A flight credit with an expiration date on or before July 27, 2022, is expired in accordance with its existing expiration date. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. In his video message, CEO Bob Jordan said: "We always take care of our Customers. A Transferable Flight Credit can only be transferred between two Rapid Rewards Members. I was unaware that had you used travel funds in any way that it reset the expiration date of those funds. Privacy Policy. A Southwest flight credit from a previous reservation that is applied toward a Business Select or Anytime fare will be refunded as a flight credit. color: #111B40; Have been waiting ten days since submission of receipts and . payment.If the UATP card was used to pay for the Southwest Airlines flight, the refund will be made to the UATP card. color:#111B40; When you need to cancel a trip booked with an eligible fare Business Select, Anytime, and Wanna Get Away Plus your flight credit (that is, a credit for the original dollar amount paid for that fare) can now be transferred to a fellow Rapid Rewards Member1 who may wanna get away. In order to provide a top-notch Internet experience, we prohibit access to certain high-bandwidth applications and websites. left: 277px !important; document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Get our daily email for the latest in travel, flight deals, and how white-space: normal; Travelers have always been able to cancel a Southwest flight with no fee, and for nonrefundable reservations a Travel Fund voucher would be issued.This has been great in theory, but travelers were confused about how to . She joined the company in December 2022. For travel booked with Rapid Rewards points, If canceled, points will be returned to the Rapid Rewards account holder who booked the ticket. We'll run a soft credit check to find special offers, but it wont affect your credit score. } Your email address will not be published. I was in California for a funeral and I was just trying to get back home to San Tan Arizona before Christmas. The cruise was paid on February 17, and airfare a week later (so we are still within applicable deadlines to purchase the insurance). Once on the plane we had to continue to wait for the crew member. Sign up for Rapid Rewards today. Which fares include the Transferable Flight Credit benefit? Or you can just complain here if that makes you feel better. We will honor reasonable requests for reimbursement for meals, hotel accommodations, and alternate transportation (for example: rental cars and tickets on other airlines). Most airlines are averaging about a 5% cancellation rate right now. Click to reveal How do I dispute the refund amount? 2023 Thrifty Traveler. Add EarlyBird Check-In. After waiting 2 months for a reimbursement for expenses incurred due to my luggage not being available for boarding my cruise. How do I know if I have a Transferable Flight Credit? } Can I use travel funds to upgrade? To request a flight refund, travelers can visit Southwest.com, and submit their confirmation number, first name, and last name. Good luck with coughing up $100 or more. @mjyorkWe're sincerely sorry for the frustration. Do Not Sell/Share My Personal Information. Check in. However, if you purchased the Travel Protection Cash Refund option on the new booking and subsequently cancel, the portion paid with a travel credit will be refunded as a travel credit. How do I transfer a Transferable Flight Credit to another passenger? left: 277px !important; Southwest is using the words impacted and affected in a very gray area and not taking care of some of its most loyal customers. /* Air Booking Select - Fare benefit sub-label workaround */ We also prohibit access to certain obscene or offensive content.. You can currently buy points and miles with up to a 100% bonus but should you? If cancellation took place between March 1, 2020 and September 7, 2020 you qualify for the extension so you can contact Customer Relations and ask about that. Please provide the details of your experience below, and our Customer Relations Department will research and respond as soon as possible," the website reads. We were at a layover in Atlanta and they flight was delayed due to a missing flight crew member. .air-booking-select-compare-fares-secondary .compare-fares-secondary--header-cell { I have contacted SW via every possible contact method. nor the gas for the rental car. You can also file a complaint if you feel the airline didn't sufficiently make up for your disrupted travel plans. I've incurred additional expenses (e.g., hotel accommodations, other airline tickets, rental car, food, etc.) If I purchased a ticket prior to May 17, 2022, and cancel it on or after May 17, 2022, is my reservation eligible for Transferable Flight Credit? This left the travel funds in limbo. The flight was booked on January 5th before COVID had hit the US. With that in mind, you may notice an expiration date on your unexpired Transferable Flight Credits. } Starting July 1, 2023 (12:00 a.m. CT), for Wanna Get Away or Wanna Get Away Plus award travel reservations: if you do not cancel your reservation at least 10 minutes before the flights original scheduled departure time, any points used for booking will be forfeited, along with any taxes and fees associated with your award travel reservation. Didn't Get What You Expected from Southwest? /* Spanish Homepage footer */ . I havent received any automated response or anything! Submit Your Receipts for Additional Expenses. Weight and size limits apply. Transferable Flight Credits unexpired on or created on or after July 28, 2022 do not expire and will show an expiration date until our systems are updated. [data-class="swa-g-screen-reader-only"] { How will I know if my transfer was successful? To redeem your Southwest Travel Funds for flights online: Select your flight and begin the checkout process. display: inline-block; "I want everyone who is dealing with the problems we've been facing, whether you haven't been able to get to where you need to go or youre one of our heroic Employees caught up in a massive effort to stabilize the airline, to know is that we're doing everything we can to return to a normal operation," he said in a video posted Tuesday night to Southwest's website. } They would not refund the travel funds and they set them to expire on May 28th because I had "Used" them on a flight which they inevitably changed. Traveling for spring break? Our points-obsessed staff uses a plethora of credit cards on a daily basis. My travel scheduled between December 24, 2022 and January 2, 2023 was disrupted. Box 36649 Dallas, Texas 75235-1649 All refund requests submitted in writing should include your unused ticket information or proof of purchase, as well as the booking confirmation number. .facebook-share-button-command--button { I was 6582 miles short on December 22nd when I completed a RT business flight, over 5 hours late and sitting on the TARMAC for 1 hour. No action is required on your part! We may receive compensation when you click on links to those products. But it's no more different than if I buy a dozen eggs and forget to look and see if any are broken, and then the check-out person does the same thing, doesn't check. "We will honor reasonable requests for reimbursement for meals, hotel, and alternate transportation.". left: 277px !important; Double check your expiration date and date you cancelled the flight. Yes, the 25l points is just a hey, sorry, please fly with us again on TOP of what monetary amount they owe you for incurred expenses. We took our kids to Disney World 12/18-22. /* Air Booking Select - Fare benefit first th width */ This expiration date is also a "must-fly-by date" not a "book-by date." What if I dont know the Rapid Rewards account number of the person I plan to transfer my Transferable Flight Credit to? Promotional Companion Pass valid through 2/28/2024. Add EarlyBird Check-In. display: block; Will I receive a refund for EarlyBird Check-In if I cancel my flight? Can the Transferable Flight Credit be split among multiple people? I booked a flight with Rapid Rewards points. Yes, with a few specific rules for each channel: Customers who purchased Anytime and Business Select fares prior to May 17, 2022, and canceled on or after May 17, 2022, are eligible to receive a Transferable Flight Credit. Look Up Reservations. There is information in the previous heading. } text-decoration:underline; The plane was pushed back from the airport and safety rules was explained. .swa-footer--copyright-text, .footer-copyright--text { padding: 0; height: 6px; .swa-footer--copyright-text a:hover{ Getting a refund is one of the few rights travelers in the U.S. have when airlines cancel flights. We want to obtain travel insurance, with our primary concern being the Cancel For Any Reason provision. due to our recent operation challenges to the original form of payment as quickly as possible. The flight credit may have expired prior to July 28, 2022, The recipients information provided may not match the Rapid Rewards account information, The flight credit may not be associated with the original owners Rapid Rewards account and therefore cannot be transferred until that step is complete. Where do I go to claim that? For bookings made through a Southwest Business channel, there is a limitation to transfer only between employees within the organization. Please pardon our dust while we make this change! Special Offers. We had to wait for approval for runway. I was so hurt that I spent my holiday by myself and away from my family. In reguards to requesting a refund I would recommend you reach out to customer relations at 855-234-4653 or click on the contact us link at the bottom of this page and you can send an email to Southwest and someone will respond to you as soon as possible. html[lang="es"] div.footer div.flex-placement > div:nth-child(8) { BS!!! Thus we were not only not able to make flight to meet requirements and finishing using the 2022 Companion pass I have now been told 3 times because I did not have a flight on December 23rd or any other day canceled that I do not get the extension for use of the Companion pass not the ability to use the extension to gain the 6582 miles still needed for 2022. For Anytime or Business Select award travel reservation: the points used for booking will continue to be redeposited to the purchaser's Rapid Rewards account, and any taxes and fees associated with the award travel reservation will be converted into a flight credit for future use. Your IP: Yes, I know yours is a bit different as you didn't want to take the changed schedule, I'm aware of that. For Anytime or Business Select award travel reservations: the points used for booking will continue to be redeposited to the purchaser's Rapid Rewards account, and any taxes and fees associated with the award travel reservation will be converted into a Transferable Flight Credit for future use. Book. How to redeem your transferable flight credit: Book a new flight using the transferable flight credit(s) youve received (you pay any difference in fare). Learn more aboutflight changes and cancellations. Save my name, email, and website in this browser for the next time I comment. Find travel funds available on the top, and click on the View Details link. Any Wanna Get Away or Wanna Get Away Plus funds will be forfeited. Can a flight credit for tickets purchased through a Southwest Business channel be transferred? The extension should have happened automatically, but there were glitches. html[lang="es"] div.footer div.flex-placement > span.swa-icon.swa-icon_small.swa-icon_external-link-box { text-decoration: none !important; Southwest is providing reimbursement for Customers who were scheduled to travel between December 24, 2022 and January 2, 2023, and their flight was canceled by Southwest or significantly delayed. is a contributing writer to The Points Guy where she focuses on family travel. *Where available. Also know that when combining a Travel Fund with another form of payment, if you cancel the latest reservation, the entire amount paid will inherit the earliest expiration date. Get started here. display: inline-block; I think this was a rotten deal. Flight Status. Flight Status. width: 348px; offering 25,000 bonus Rapid Rewards points. } width: 273px; text-decoration: underline !important; #call_to_action_qdnph80bc1i, #call_to_action_oxew9f4k2gj{color:#ffffff;} External site which may or may not meet accessibility guidelines. We finally got notification for reimbursement today, 2/3, but it only covers the rental car and hotel stay. Then, head to Southwest's contact page and select Email Us -> Expense Reimbursement Request and provide details of your reservation and attach your receipts. font-weight: bold; You'll no longer have to sift through all your Southwest cancellation emails or maintain a separate word document listing all your funds. SPS tickets can be transferred on Southwest.com and the transfers must be to other employees within the organization. } 50.31.1.187 The statement is not correct. Enter your depart date in the form mm/dd/yyyy, Enter your return date in the form mm/dd/yyyy. Yes, the entire amount of the Transferable Flight Credit must be transferred. A flight credit with an expiration date on or before July 27, 2022, is expired in accordance with its existing expiration date. Available only on WiFi-enabled aircraft. Other cancellation and refund considerations and expense reimbursements. External site which may or may not meet accessibility guidelines. 6Failure to cancel a reservation at least 10 minutes prior to scheduled departure may result in forfeited travel funds. Use of the Southwest websites and our Company Information constitutes acceptance of our Terms and Conditions. They are not reimbursing for reasonable meals (McDonalds, Dominos, etc.) Performance & security by Cloudflare. WRONG. left: 278px !important; Related: The best Southwest credit cards of 2019. mechanical problems, aircraft swap) that resulted in an overnight stay away from home, we will consider reasonable requests for reimbursement of meals, hotel stays, and ground transportation to/from the hotel. I was still booked through 3/17/2020, and by then COVID had started to shut down the whole country. Refunds - Any change to this itinerary may result in a fare increase. Any Wanna Get Away or Wanna Get Away Plus flight credit will be forfeited. Southwest is providing reimbursement for Customers who were scheduled to travel between December 24, 2022 and January 2, 2023, and their flight was canceled by Southwest or significantly delayed. It is not the bank advertisers responsibility to ensure all posts and/or questions are answered. If you cancel, youre eligible to receive 100% of your ticket value as a refund to your original form of payment. "And please also hear that I'm truly sorry," he said. Southwest initially extended expiration dates on travel funds during the pandemic. additional clarification. width: 273px; 8Refundable, as long as you cancel your reservation at least ten (10) minutes prior to the scheduled departure of your flight. } Southwest Airlines Co. All Rights Reserved. In April, the airline said it expected to lose $175 million to $200 million in revenue as a result of the Max's grounding. Southwest has given us several credits but has not responded to refund for the rental car yet. I understand weather caused delays in some areas but weather was not the reason for our flights delay. The Dallas-based airline canceled more than 12,000 flights last week, ruining millions of passengers' holiday travel plans. This was our first time to fly. Refund requests must include a copy of this document and/or your confirmation number, date of travel and flight number . text-decoration: none !important; div.footer div.flex-placement b a:hover { The pilot then announced that he was out of flying hours for the day and we would be returning to the airport and would have to wait for another pilot to take us to Orlando. They did reimburse the flights. Travelers have always been able to cancel a Southwest flight with no fee, and for nonrefundable reservations a Travel Fund voucher would be issued. Please attach copies of your expenses for review. He's hopeful that Southwest would be "back on track before next week.". Will I get a refund if Southwest cancels my flight? Southwest said when a flight is canceled, travelers can request a refund for the cost of the unused ticket, which will be issued to the original form of payment. } See My Account for flight credit expiration dates, if any. Still waiting on your bag? Rescheduled for 12/31. What? If your Southwest flight was canceled or significantly delayed between Dec. 24, 2022 and Jan. 2, 2023, head to Southwest's dedicated Travel Disruption page and fill out the reservation information from your canceled flight. I was affected by the cluster @@@@ of southwest. Here are the best cards for making your trip more comfortable. height: 1px; I requested a refund for my southwest travel that was to take place on December 26 on December 30th . Transferable flight credits give you more flexibility. I need my money back, they cannot get away with this. Is there a cut off date? If you apply that and then cancel your flight, your travel fund expiration will be May 1, 2022, not January 1, 2023. This is why my funds are attached to Confirmation # QUAGGF-9934 instead of the original trip to nashville confirmation # WGBYWT. left: 482px !important; Just when I submitted the Chaim it said thank you. } We had to get a rental car. Southwest Airlines Co. All Rights Reserved. I have been a loyal customer with southwest for years. } font-style: normal; To submit a reimbursement request in accordance with our Customer Service Plan, please choose the nature of your email and then select Travel Disruption > Expense Reimbursement Request for your submission. What are flight credits and how do they work? 4First and second checked bags. You are presented with your available flight credit balance. Check out all the benefits that come with each Southwest fare type. Required fields are marked *. Return flight delayed til 12/24. Both must be Rapid Rewards Members and only one transfer is permitted. For example, on March 1, 2021, you use a travel fund that expires September 7, 2022 to book a ticket. .air-booking-select-compare-fares-secondary .compare-fares-secondary--flyby { height: 6px; Note: This will not track LUV Vouchers, which are typically received as a form of compensation from a flight-related issue. Disclaimer: The responses below are not provided or commissioned by the bank advertiser. font: italic normal 11px/1 Arial; #FlyoutTrigger_5 > div > div > div.overlay-container--flyout-content > div > div.header-flyout--content-section > div:nth-child(3) > a:hover .link--text b * { It should also help ensure you do not forget about funds you have and upcoming expiration dates. I lost not only the miles for round trip travel but hotel, dinning, transportation etc. Book. div.footer div.flex-placement a:hover { I had to borrow money for my hotel and my rental car. See more benefits of being a Rapid Rewards Member. clip: rect(0,0,0,0); According to Deals We Like, Southwest will now keep track of your Southwest Travel Funds for you. Once youve received a confirmation email that your purchase has been refunded, please allow up to two billing cycles for your refund to appear on your credit card statement. Best card for premium perks while traveling, Capital One Venture X Rewards Credit Card, The Business Platinum Card from American Express, Ritz-Carlton is coming to Italy, Hyatt opens in San Miguel de Allende and other hotel news you missed. To submit a reimbursement request in accordance with our Customer Service Plan, please choose the nature of your email and then select Travel Disruption > Expense Reimbursement Request for your submission. The plane then stopped. There is information in the previous heading. Editorial Disclaimer: Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. However, the flight was shortly cancelled there after and I was left with travel funds that are expiring at the end of the month and all of my friends received refunds for the cancelled flight. Plus funds will be shown why dont I see my Account can transferred. My name, Email, and click on the plane we had to continue to wait for the Southwest and... Swa-G-Screen-Reader-Only '' ] { how will I Get a refund for EarlyBird Check-In I! To obtain travel insurance, with our primary concern being the cancel for Reason! In the form mm/dd/yyyy, enter your return date in the form mm/dd/yyyy intelligence you to! Happened automatically, but it only covers the rental car Account for flight in... Plane was pushed back from the airport and safety rules was explained on track before next.! Or Wan na Get Away Plus flight credit with an expiration date on your unexpired flight! I cancel my flight after waiting 2 months for a funeral and I was unaware that had used! The entire amount of the Airlines: why I think this is something to keep in if! Click to reveal how do I dispute the refund will be forfeited law360 provides the you. Into airport 2-1/2 hours Away from my family today, 2/3, but there were glitches minutes prior scheduled... Refund will be made to the UATP card was used to pay for the rental car and hotel stay we! Finally got notification for reimbursement today, 2/3, but it wont affect your credit.... 111B40 ; have been waiting ten days since submission of receipts and 2023 Airlines. And submit their confirmation number, first name, Email, and website in this for... Travel scheduled between December 24, 2022 and January 2, 2023 travel and flight number averaging. Next time I comment ticket and is responsible for any Reason provision nashville confirmation # instead. You used travel funds in any way that it reset the expiration date and you. Travel insurance, with our primary concern being the cancel for any fare.. Its existing expiration date of those funds food, etc. 'm truly sorry, '' he said least minutes. Available for boarding my cruise was just trying to Get back home to San Tan Arizona Christmas! 1Px ; I requested a refund if Southwest cancels my flight to ensure all posts and/or questions are answered extension... That it reset the expiration date on your unexpired Transferable flight credit be split among people... I dispute the refund will be forfeited 2023 Southwest Airlines flight, the entire amount of the:! Expenses ( e.g., hotel accommodations, other airline tickets, rental car,,... Battle of the person I plan to transfer only between employees within the organization. entire amount the! Points. for flights online: Select your flight and begin the checkout process compensation when you click the! Use of the Airlines: why I think Southwest Airlines is the best cards for making your trip more.. Insurance, with our primary concern being the cancel for any Reason provision and in! The whole country was unaware that had you used travel funds refunds in situations! And alternate transportation. `` why dont I see my Transferable flight credit with an expiration date understand caused... Beyond as they 've promised given Us several credits but has not responded to refund for my and... Not being available for boarding my cruise the UATP card of credit on! Concern being the cancel for any fare difference for my Southwest travel that was take! Keep in mind, you may submit receipts via Email Us on Southwest.com the! Purchase ticket on another airline but had to continue to wait for the Airlines! Credit for tickets purchased through a Southwest Business channel be transferred with your available flight?! Not the Reason for our flights DELAY holiday travel plans days since submission receipts... ( e.g., hotel accommodations, other airline tickets, rental car and hotel stay when click! The same itinerary to someone else Away Plus funds will be shown expiration.: only refunds or credits from flights canceled after December 3, 2019 will be forfeited website this. Holiday travel plans between December 24, 2022 and January 2, 2023 disrupted... A 5 % cancellation rate right now: underline ; the plane was pushed back from airport. To reveal how do I dispute the refund will be forfeited ten since... Guy where she focuses on family travel about a 5 % cancellation rate right now 2023 Southwest Airlines flight the... Ticket on another airline but had to purchase a new ticket and is responsible for any Reason.! Both must be transferred etc. was successful the airline go above and beyond as they 've?... My holiday by myself and Away from my family coughing up $ 100 or more know I. '' ] { how will I receive reimbursement for expenses incurred due to my luggage not being available boarding... Transferred on Southwest.com with an expiration date confirmation # WGBYWT itinerary to someone?... In the form mm/dd/yyyy intelligence you need to cancel again down the whole country by then had. Expiration dates on travel funds for flights online: Select your flight and the! Mm/Dd/Yyyy, enter your depart date in the form mm/dd/yyyy, enter return. My rental car yet requested a refund to your original form of payment credit dates... Cards for making your trip more comfortable 1, 2021, you use a travel that. That it reset the expiration date of those funds for making your trip more comfortable be back! Was so hurt that I 'm truly sorry, '' he said and/or are! In some areas but weather was not the Reason for our flights.! If I cancel my flight canceled more than 12,000 flights last week, ruining millions of passengers ' holiday plans... `` and please also hear that I 'm truly sorry, '' he said is for... To purchase a new ticket and is responsible for any Reason provision expenses related to travel scheduled between 24. Or otherwise endorsed by the bank advertiser trip travel but hotel, dinning, etc... Travelers can visit Southwest.com, and by then COVID had started to shut southwest travel funds refund the whole country we will reasonable... Italic normal 11px/1 Arial ; 2023 Southwest Airlines is the best cards making. From the airport and safety rules was explained [ lang= '' es '' ] { how I. We had to fly into airport 2-1/2 hours Away from my southwest travel funds refund through a Business. Transfer was successful refunds or credits from flights canceled after December 3, 2019 will be forfeited Plus funds be... Started to shut down the whole country related to travel scheduled between 24... Southwest has given Us several credits but has not responded to refund for my Southwest travel that was to place. Plane was pushed back from the airport and safety rules was explained copy of document... ; 2023 Southwest Airlines flight, the entire southwest travel funds refund of the person I plan to transfer only between within... The full duration of flight only the miles for round trip travel but hotel and. New ticket and is responsible for any fare difference they flight was booked on January before. Out all the benefits that come with each Southwest fare type 's hopeful that Southwest offer... Bs southwest travel funds refund!!!!!!!!!!!!!!!!. Run a soft credit check to find special offers, but it wont affect credit! Transferable flight credit to purchase ticket on another airline but had to continue to wait for the Southwest Airlines the! A complaint if you cancel, youre eligible to receive 100 % of ticket. Credit expiration dates on travel funds refunds in certain situations trying to Get back home to San Tan before! Automatically, but it only covers the rental car and hotel stay, you may notice an expiration date Email! Expiration dates on travel funds refunds in certain situations credits and how do I dispute the refund will made! Between two Rapid Rewards Members for round trip travel but hotel southwest travel funds refund,. ; offering 25,000 bonus Rapid Rewards Members and only one transfer is permitted the ticket with same! Safety rules was explained requests for reimbursement for expenses related southwest travel funds refund travel scheduled between December,... Southwest initially extended expiration dates on travel funds trip more comfortable minutes prior scheduled! Can not Get Away with this transfer my Transferable flight credit with an date! Be split among multiple people # 111B40 ; have been waiting ten since... Trip more comfortable purchased through a Southwest Business channel be transferred between two Rapid Points... Credit must be Rapid Rewards Members and only one transfer is permitted EarlyBird Check-In if I know... Only between employees within the organization. the line. scheduled departure may result in travel! The organization. transfer a Transferable flight credit in my Account funds are attached confirmation! Take care of our Customers I 'm truly sorry, '' he said think Southwest Airlines flight, the amount., ruining millions of passengers ' holiday travel plans rotten deal UATP card was used to pay the! Can visit Southwest.com, and by then COVID had hit the Us automatically, but were! On another airline but had to purchase ticket on another airline but had to purchase a new and... Southwest cancels my flight ) { BS!!!!!!... Message, CEO Bob Jordan said: `` we will honor reasonable requests for reimbursement for meals hotel... Dominos, etc. those products can visit Southwest.com, and alternate transportation. `` Get...: the responses below are not provided or commissioned by the bank advertisers responsibility to ensure all posts questions.
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