The Privelege side was much better and accessible. If the system detects something that potentially contradicts our. Their director of sales and marketing, Tanesha Clarke, in response to Sunday Gleaner queries, spoke of a pent-up appetite for travel. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. The lazy river is more than just lazy, there is very little flow. Really. It would come down to factors on price (OCS had great deals when we booked) and other availability. They made you feel very welcomed! We felt very safe, covid wise, with all the staff wearing masks and cleaning down the tables in the restaurants etc very well. No Deposit Required. Ocean by H10 Hotels University of the West Indies, Mona Campus About Exceptional Sales and Marketing professional with 15 years of experience dedicated to Sales Administration, Sales and. Log into your Members Area with your Club H10 registration details: You only need your Club H10 card number to activate your online account, Log in to your agency/company Private Area, If you do not have an online account for managing your agency's bookings, please register and you will be able to manage them with multiple users, Welcome, Bar and Philip the Manager. We all have to take responsibility of maintaining the COVID-19 status as best as we can and to keep the country open and functioning without disrupting the flow. These kinds of feedback encourage us to continue working and improving in our services. The lobby bar had the best drinks and service. Please see our partners for more details. Here are the issuesour room temperature was usually around 25 degrees C. Despite advising 4 different staff (from the room attendant to the front desk), no one ever came to look at it. We are certainly disappointed that we fell . The staff here work extremely hard to make sure everything is done wel and thT you are happy. The ocean was the most beautiful Ive ever seen. A member of the RJRGLEANER Communications Group. This is both good and bad. The Ocean Coral Spring has a Despacio Spa Centre, perfect for unwinding and pampering body and mind. Our projections for summer are similar to pre-COVID, which is encouraging, with some of our hotels at 80-90 per cent, she stated, adding that uncertainty remains for Canada and Europe, while the local market continues to provide a soft relief. The I really must commend Ocean Coral Spring. See 1,809 traveller reviews, 2,069 candid photos, and great deals for Ocean Coral Spring Resort, ranked #4 of 12 hotels in Trelawny Parish and rated 4 of 5 at Tripadvisor. The beach itself is somewhat small, but by no means crowded. Deararinnm2023, Thank you for making Ocean Coral Spring Resort a part of your travel plans. On the pool side, if you wanted a prime location, you had to book (ie: place your beach towels) the night before. The one drawback with the beach is that the first 3 or 4 feet is extremely rocky or with coral. The Wendy's Company Coral Springs, FL 3 weeks ago Be among the first 25 applicants See who The Wendy's Company has hired for this role . We appreciate you sharing your experience with us, however we regret to know that we were unable to meet your expectations during your stay with us. Get up early (like most resorts now) if you want to reserve a chair, cabana, etc, near the pool, lazy river or beach. The shower was a good size and we had no. Food was decent at most spots including the jerk shack and snack bar. When we arrived we had an issue with the booking that took nearly an hour to resolve, we ended up paying more but decided to stay anyway hoping it would be worth it, we were already paying double for Christmas time. Thank you again to the blue team and all the staff for our amazing holiday!! The Privilege service, Despacio Spa Centre and some water activities are not included in the programme. We live in Jamaica so we are pretty familiar with a lot of the hotels, we decided to stay here over Christmas as wed never been and it looked like it had something for everyone in our family (we have 3 kids). This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Like liquor Try anywhere else youll thank me later, we went in 2019 summer time A/C was horrible and we were in a butler suite! The concierge and baggage were so kind and accommodating that it almost made up for the slow service. I want to say thank you to Sashorn, Mr Geforey and Mr Early for making sure our vacation turns out to something good at Ocean Coral Spring. We ate at 5 of the specialty restaurants and the food at each of them was excellent with good portions. The entertainment staff were the best Ive experienced at an all-inclusive so far. Ocean Coral Spring is located on the seafront of Coral Spring and offers access to a spectacular white sand beach with turquoise waters. Our room faced the water park and it didnt open too early or close too late so it was never an issue. Would highly recommend booking into the one restaurant that needed a reservation, Sakura. But it sounded fun from a far.More, Dear Stushie1Thank you for your recent visit and review of our property.We are delighted that you had a positive stay, and found the resort to have met most of your expectation. Have just returned from a 2 week stay here and it was incredible! We are happy to know that Sashorn, Kevon and Geoffery were able to change your views on your situation that you have encountered. The buffet was good. M.JStayed..May 22 -26,2022.. Dear Bnazmoon,Thank you for your recent stay with us.We are elated that we delivered on the stay you expected and deserved. Reserve and pay in Cash or Credit Card on Arrival. there was very little representation of Jamaican cuisine and way too much chicken they could have had ackee and selfish , salt mackerel run down, curry goat, stew peas with pigstail just to name a few yes they had jerk chicken and jerk pork but that's not all our country has to offer. Good jerk and hot sauce at the Jamaican Grill. The staff was so good to us (especially OShane who knew our breakfast orders by heart and prepped a special meal for us on the last day). If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Private Airport Transportation to Ocean Coral Spring Private Transportation Service Private Car Service from Montego Bay Airport. We booked a privilege swim out room (I booked a king, but we ended up with two queens, that were quite comfortable) The room was spacious and well laid out. Sign up for The Gleaners morning and evening newsletters. The food was great also! A member of the RJRGLEANER Communications Group. Well maintained, and never overly crowded. I did the Privelege Oceanfront and let me tell you it's the only way to go. We love to share these kinds of feedbacks as they encourage our staff to continue working on making satisfactory guest stays .It was a pleasure to have hosted you at our hotel and we look forward in welcoming you back here with us.Regards,Sabrina De Pasquale. While sashorn was off Monday and Tuesday she Called and check up on us and even have Kadian and Dian making sure we were good, I also want to thank our butler Ryan if it wasnt for Sashorn we wouldnt have met you but you turned things around and we were having great time, I will definitely be coming back because I like the fact that you guys acknowledge the issues and get them fixed and ensure your guest end up leaving happy. Then theyd be closed when youd bring the towels back because they ran out of clean towels and would shut the doors way before their closing hour so they couldnt know you returned the towels. Butler we had were horrible had to drag our bags from ocean front suite after waiting for 45 minutes, staff loves the staff, even gave the grounds crews drinks before the guests. The staff couldnt do enough for us and our 2 children, who were treated like princesses everywhere they went!! Top room amenities include air conditioning, a flat screen TV, and a desk. Ocean Hotels, General Manager at Ocean Coral Spring Resort, responded to this review Responded January 11, 2021. Both countries are two of Jamaicas most important source markets. A small little detail, but one that didnt go un-noticed. Please make the necessary changes to your search. Ocean Coral Spring features the Daisy Club, a full programme of activities for children aged 412, led by a team of professionals and accompanied by the mascot Daisy. Employees were top notch! As a General Manager you will plan, manage, and guide multiple contracted services for a client normally generating $2-15M+ in revenue to meet operating and financial goals, client objectives, and . I was there for a conference and am still considering if I would go back on my own time. Very convenient for all involved. We greatly appreciate your feedback and have shared it with our team. Cutlery and cups were always short (they were rinsing out cups at the pool bar and reusing them thankfully we brought our own cups from home). Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast. At Ocean Coral Spring guests can relax without having to worry about a thing 24 hours a day. The couch was opened the entire time, and we never felt crowded. Some dishes and wines at the restaurants are subject to an additional charge. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Creative, talented and passionate individuals are invited to submit their applications to join our dynamic team. Tripadvisor performs checks on reviews. We strive to provide our guests with an exciting and enjoyable experience and we so we are glad this was your experience. Ocean Coral Spring - All Inclusive - Trelawny, Coral Spring, Jamaica, Beach activities and non-motorised water sports, Motorized water sports and Dive It! There should be more management around the tubes used for floating, as they tend to end up in the swim up bar attached to the lazy river, which is nowhere near one of the main entrances. In addition, it has a Despacio Spa Centre, Privilege, Exclusive Rooms and Services and a complete entertainment programme for the whole family. The food was plentiful and good. We want to thank you for your sharing your experience with us and we are happy to know that Sashorn, Mr. Geoffery and Mr. Earl were able to make your stay even more memorable. Addressing the main selling points, she shared: I think its a five-star brand. We talked with the manager Patrick about the issues and he did everything he could to help us enjoy our trip. Zowaldo, Bro. very nice people, good variety food, huge pool, clean rooms and beds, lots of restaurant but have different opening times, and huge buffet in family section hotel, very good ice cream too. Approximately two minutes later she came and introduced herself as the Food & Beverage Concierge, after expressing ourselves to her she apologize and told us she is going to work on changing our experience and we should give her until the end of the day anyway she ask to give her 5 minutes to get someone to come and talk to us 10 minutes later she get back with Mr. Jeffery which is her Manager we also explained everything to him and he sat down with us for over 30 minutes and listen to us thoroughly and promise he alongside with Sashorn is going to work together to make sure we leave happy which they did. Stay was great, Sashorn and Kadian were very attentive. Tanesha Clarke, director of sales and marketing of Ocean Coral Spring. Daily activities by the pool, pool parties, beach parties, live bands regularly, mini discos for the kids, dance shows at night the list goes on!! Their work has been phenomenal. Listing for: Crunch Fitness. Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. It seems that food would run out at given times, and it was always the same (although good) food. Mosquitos can be an annoyance on the patio once the sun went down. Judith James-Watts, managing director, Leisure for Pleasure, said she felt good about the honour, while recognising Lewis for his achievement, saying he has been my competitor in many other hotels hes a good guy.. Building finishes (external and inside of the rooms) were disappointing . You are given a glove to use at the buffet too. S - Z. I wasn't that blown away by the cuisine but I've never been a big fan of all inclusive resort food. You won't go wrong as you should not be nit picking. There was a line behind me. Many resorts have issues with hot water, but at OCS, the water was always very hot. This sensational 24-hour all-inclusive resort features modern accommodations, exciting entertainment, gourmet dining, and plenty of fun for the entire family! They work very hard every day, so treat them with respect and they will move mountains for you. Very fun for families and children! Beautiful resort but Id advise people to continue to read the reviews to see if the service issues have improved, Royalton Blue Waters Montego Bay, An Autograph Collection All-Inclusive Resort, Royalton White Sands Montego Bay, An Autograph Collection All Inclusive Resort. DearExplorer00659316961,Thank you for your recent stay with us .We are happy to learn that the majority of our dedicated hosts , delivered on our service ethos and met the mark with you .We are committed to delivering the finest facility and services to our guests and the hotel is currently embarking on a project of addressing the concerns outlined, of which we are already seeing the results.It would be our pleasure to have you back, as our valued guest.Best Regards,Maydene Malcolm. I wasnt the only hotel guess that was extremely disappointed. Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. Just say thank God we met Sashorn because she save you guys from a 1 star to a 5 star not going in detail because she gets everything in place and we end up leaving with out any regrets. Theyre one of the few hotels that have awarded us as travel agents. A few days before I left there were no facial tissues in any of the rooms. 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ocean coral spring general manager